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My new iTouch crashed while updating to version 2.21. My screen is now black and It now will not even show the Apple logo or the iTunes & USB start screen. Also... the PC now says that it doesn't understand the USB device. I've followed online advice and pressed and held the Power & Home button for ages, but the bloody thing seems dead. Is there anything else i can do, or is there another combination of things to do that might kick start my iTouch. Any help here would be greatly appreciated.

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Took it back to the Apple store (;->

Posted on Jan 30, 2009

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New itouch, downloaded apps will only open for a second. help!


Before I begin, I must state that my expertise is limited because of the small amount of details you have provided. I will post my best solution now, but please show more detail in the future.

I am assuming if the iPod touch is new, it is a 3G (third generation, not to be confused with the 3G data network). Either way, my solution would be about the same for the 1G, 2G, or 3G. I own a 2G right now.

The "only open for a second" problem is called "crashing". The fact that it is crashing could mean that you need the most security, available in Apple's latest software updates. Please try to download the latest update by reading the below instructions:

If you haven't already, please download and install the latest version of iTunes from www.apple.com/itunes . Then, plug your iPod into the computer via the USB cord that came with the iPod. After iTunes and your computer both recognize it, click on your iPod in iTunes. Then click Check for Software Update to download and install the latest iPod touch software directly from Apple for the most security.


Cheers and good luck,

DMKlunk

Jan 01, 2010 | Apple iPod touch

1 Answer

ITouch crashed and wont restart


try this
  1. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on.
  2. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  3. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
  4. Restore and it'll download ~240mb firmware and you're done
If step 1 shows no reaction on your screen,the screen may have got damaged.

Sep 02, 2009 | Apple iPod touch

1 Answer

Itouch conect problem


jus go through the previous posts and you will find the solution...anyways here it is:
  1. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPod touch to turn off.
  2. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on.
  3. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  4. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
  5. Restore and it'll download ~240mb firmware and you're done

Aug 31, 2009 | Apple iPod touch

2 Answers

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is it brand new??

if so then connect it to itunes

Jul 07, 2009 | Apple iPod touch

1 Answer

ITouch screen locked and showing iTunes logo


try to plug the itouch into a charger/computer.
its probably dead.

Feb 25, 2009 | Apple iPod touch

3 Answers

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ipod touch only reads apple's usb cord are you using apples usb cord

Jan 11, 2009 | Apple iPod touch

1 Answer

Ipod touch frozen on Itune connection


Per the first Google result for "reset ipod touch", http://www.mydigitallife.info/2007/10/04/how-to-reset-iphone-and-ipod-touch-hard-reset-or-reboot/ says:

"Press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done"

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Hold the OFF button and the HOME button at the same time it should reset.

Sep 30, 2008 | Apple iPod touch

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if you do not know your passcode then make sure it is plugged in 2 the cp and make sure the itouch is on the screen where it says enter passcode. then you hold the power and home button at the same time until the itouch completely turns off and then you keep on holding both buttons until the apple logo again. and after that appears, you let go of the power button but you keep holding the home button until the itouch says its connected to itunes. and then you are allowed to access it on itunes. then you need to restore it and it will restore ur hole ipod and there will not be a passcode anymore

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