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My new iTouch crashed while updating to version 2.21. My screen is now black and It now will not even show the Apple logo or the iTunes & USB start screen. Also... the PC now says that it doesn't understand the USB device. I've followed online advice and pressed and held the Power & Home button for ages, but the bloody thing seems dead. Is there anything else i can do, or is there another combination of things to do that might kick start my iTouch. Any help here would be greatly appreciated.

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Took it back to the Apple store (;->

Posted on Jan 30, 2009

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New itouch, downloaded apps will only open for a second. help!


Before I begin, I must state that my expertise is limited because of the small amount of details you have provided. I will post my best solution now, but please show more detail in the future.

I am assuming if the iPod touch is new, it is a 3G (third generation, not to be confused with the 3G data network). Either way, my solution would be about the same for the 1G, 2G, or 3G. I own a 2G right now.

The "only open for a second" problem is called "crashing". The fact that it is crashing could mean that you need the most security, available in Apple's latest software updates. Please try to download the latest update by reading the below instructions:

If you haven't already, please download and install the latest version of iTunes from www.apple.com/itunes . Then, plug your iPod into the computer via the USB cord that came with the iPod. After iTunes and your computer both recognize it, click on your iPod in iTunes. Then click Check for Software Update to download and install the latest iPod touch software directly from Apple for the most security.


Cheers and good luck,

DMKlunk

Jan 01, 2010 | Apple iPod touch

Tip

Fix Disabled ITouch that ITunes will not recognize


If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
2. With device off, connect the charger end of the cable to the itouch / ipod but do not plug the usb into the computer.
3. Open Itunes
3. While holding down the menu button (and I mean keep holding it down), plug the usb into the computer.
4. Wait to see the new wonderful graphic on your device and computer screen that shows that your ipod / itouch is recognized.
Your itouch will start immediately restoring itself and you are ready to fill it up with wonderful images, photos and videos again!
So happy to share this tip. It saved me money and time.

on Jun 29, 2010 | Apple iPod touch

1 Answer

ITouch crashed and wont restart


try this
  1. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on.
  2. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  3. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
  4. Restore and it'll download ~240mb firmware and you're done
If step 1 shows no reaction on your screen,the screen may have got damaged.

Sep 02, 2009 | Apple iPod touch

1 Answer

Itouch conect problem


jus go through the previous posts and you will find the solution...anyways here it is:
  1. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPod touch to turn off.
  2. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on.
  3. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  4. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
  5. Restore and it'll download ~240mb firmware and you're done

Aug 31, 2009 | Apple iPod touch

2 Answers

ITouch stuck on screen with pic of USB pointing to ITunes logo


is it brand new??

if so then connect it to itunes

Jul 07, 2009 | Apple iPod touch

1 Answer

ITouch screen locked and showing iTunes logo


try to plug the itouch into a charger/computer.
its probably dead.

Feb 25, 2009 | Apple iPod touch

3 Answers

ITouch screen frozen on USB and ITunes


ipod touch only reads apple's usb cord are you using apples usb cord

Jan 11, 2009 | Apple iPod touch

1 Answer

Can not start new itouch


download 7.4.3 version, plug in.. this will install driver to itouch. Then upgrade to 8.0

Dec 25, 2008 | Apple iPhone Smartphone

1 Answer

Ipod touch frozen on Itune connection


Per the first Google result for "reset ipod touch", http://www.mydigitallife.info/2007/10/04/how-to-reset-iphone-and-ipod-touch-hard-reset-or-reboot/ says:

"Press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done"

Nov 22, 2008 | Apple iPod touch

5 Answers

How do i exit my iphone running on singleuser boot


hey guys... the only thing you can do now is to restore your iphone/ipodtouch...
how to restore:
connect your itouch/iphone with usb to your computer and open itunes... probably itunes will not find your itouch/iphone cause its not booted correctly... so
hold down the sleep button and home button for more then 15 sec. first it appears a black screen and after actually you have to hold down both buttons till this logo with the usb and itunes appears and then itunes said its a problem with your itouch/iphone and you have to restore...
thats all - itunes restores your itouch/iphone and finish :D

good luck guys ;)

Jul 04, 2008 | Apple iPhone Smartphone

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