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I bought a new mp3 player and when I connect it with my computer with usb I get message that windows does not recognize it. I tried to download driver but I didn`t find it. Please help!

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  • lunaticc_ggi Jan 30, 2009

    focus necklace
    it`s very small and has a touch screen


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What type is it

Posted on Jan 29, 2009

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I keep getting a "USB device not recognized" message on my computer. It says the USB device connected to the computer malfunctioned, and Windows doesn't recognize it, but it was working fine earlier


Try turning the computer off then on. If this does not solve the issue you will need to download another driver for the device you are connecting.... Go to the device website for this!

Oct 26, 2014 | Eclipse 180 4 Gb Portable Media Player Red...

1 Answer

When i installed the media player into my computer. i get a little screen saying usb device not recognized. one of usb devices attachedto this computer has malfunction,and windows does not recognize it....


Hi, smpk4083 mp3 player not recognized by the computer
Why is my smpk4083 mp3 player not being detected by my computer when I connect it?

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see smpk4083 mp3 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.


SOLUTION 2 - Refresh the driver

STEP 1 - Connect the smpk4083 mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

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STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
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2. Click Device Manager on the left pane.
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NOTE: smpk4083 mp3 Players can connect to your computer in MSC or MTP mode. Exceptions are smpk4083 mp3 player Connect and smpk4083 mp3 Express which only use MTP mode. MTP mode is the recommended and default method for smpk4083 mp3 Players when used with Windows OS.

The smpk4083 mp3 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Hope it helped.

Have a nice day,.

Feb 22, 2011 | Sylvania MP3 & Digital Media Players

2 Answers

USB Port Not Recognized


Here Two Reason for USB Port Not Recognized:

1. Check you USB cable properly connected to the you computer, If cable break or not connected properly, It will show your cable not recognized.

2. If again these problem shows. go to,
My Computer - right click - Properties - Hardware - Device Manager - and Unistall you USB drivers - then again scan new hardware.

Jan 29, 2010 | Emerson BAR900 MP3 Player

1 Answer

My computer will not recognize my Sansa sandisk MP3 player. I tried to reset it, and when I get the "Please connect USB" message, it still won't recognize it.


My computer will not recognize my Sansa sandisk MP3 player. I tried to reset it, and when I get the "Please connect USB" message, it still won't recognize it.

Aug 26, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

I unlplugged my mp3 without removing it safely and now its stuck on a message that says please connect player to PC. and i did and it doesnt reconize it.


Unplug your mp3 player again and reboot your computer. Once windows fully loads plug your player back in and it should recognize it. If your player won't recognize at that point run windows update and download all the latest updates and reboot again.

Also, try plugging it in to a different usb port on your computer (somtime that works for me)

Jul 16, 2008 | MP3 & Digital Media Players

1 Answer

I bought an mp3 player from walmart in febuary and it had a few glitches is there anyway i can have someone find out whats wrong with it becuase it wont download music


Mp3 repair services generally cost more than the player itself -minimum $229.00

Is the computer recognizing that you have an mp3 player plugged in? If not, either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If the pc does recognize the player, and it is not syncing, then the songs you are trying to load are in the wrong format, or your music service subscription has expired/doesn't have high enough rights.

Jul 05, 2008 | MP3 & Digital Media Players

2 Answers

Can't Download Songs (wrong operating system)


the player requires that you have windows media player 10 or higher. go to microsoft site for downloading.

Jan 28, 2008 | Samsung YP-K3 MP3 Player

2 Answers

Insignia mp3


Please provide more information on the error message.

You can use Windows Explorer to transfer files to your insignia sport player. First, in the settings on your player, go to Settings, USB Mode, Connection Type and select File & Folder. Then, plug your player in to your USB cable. Windows XP should automatically find your player and make a new drive letter in Windows Explorer. Simply drag and drop your mp3 files from your c drive to the new drive for your player. You'll notice that when you delete the files on your new drive for your player that it doesnt remove them from your player. You'll need to use your player (settings, system, erase internal) to erase internal (and external), but after that when you add new files, they will be added to the player when it does the profiling after you disconnect the USB cable. Dave@OgleServices.com

Dec 21, 2007 | Insignia IN-MP3256 MP3 Player

1 Answer

"Please connect player to PC"


Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW

Sep 11, 2007 | Philips HDD1630 MP3 Player

2 Answers

Samsung YP5 Mp3 Player - When i first bought from my friend the player.. i cannot charge it.


If i start my MP3 samsung yp-K5 i wont start any more and when i plug in with the usb he need software to read my Mp3?
Can You help me please

Sep 06, 2007 | MP3 & Digital Media Players

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