The zoom lense will not close there for the slide plate to turn camera off will not shut...I changed batteries numerous times to make sure that was not the problem and
still can not get it to work. Camera is not working at all.
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hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.
I had the same problem, everything started after we took it to the beach and some sand got inside. After that it wouldn't zoom, but it was working. One day, the lens were going in and out (3 times) and then a sign would appear saying to turn off and on again the camera. I don't know it it was related to the sand grain, but what worked was to shake it and knock it (gently!!) with the hand. Not very orthodox, I know...
you may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve the problem, but that has to be done by an expert at the repair shop.
it depends on what the problem acctually is. In my experience with cammeras such as these, a problem of this nature is not worth the trouble, but if you really like the cammera then take the covers off by removing the screws around the cammera body. Start by removing the back peace. you wont need to remove the door for the batteries or the two screws around the mount on the bottom of the cammera that hold the screw tripod mount in place. once you remove the backing you will expose at least one more screw on the side that holds the front cover on. you will want to very carefully remove the wires for the backing by pulling back the ribbon cable retainer clip and the ribon cable retainer clip must be pulled back carefully for the shutter switch as well when removing the front pannel of the cammera. Unplug the yellow wire for the micro switch in the front if applicable and then you will have exposed the lense. remove the screws holding the lense assembly in and then look around at the operation. THERE IS A CAPACITOR IN THE FRONT OF THE CAMMERA THAT WILL SHOCK YOU!!! DO NOT TOUCH THE BOARD. I've been shocked by the thing at least 3 times today so dont get all hasty. you will probably notice one of the gears are stuck or something you can buy a new lense assembly and install it but it is probably just as much as the cammera. I would sugges trying to repair it or if it is too damaged throw it away. It depends on what you find. you can look up small gears on line but it also may just need to be set back in or cleaned. You may also want to replace the cammera battery while you are in there. When removing the back pannel start from the bottom of the cammera and slightly hinge up and pull the backing away genly as to not snap the retainers in the upper part of the cammera or yank out the ribbon cable. REMOVE THE BATTERY BEFORE YOU BEGING. WITH THE BATTER REMOVED THE CAPACITOR WILL STILL SHOCK YOU. be careful.
Hey MBB722, What is most likely going on is there is something stuck in the lens obstructing its movement (i.e. sand). I don't know what you have tried and what you have not tried you can try placing the camera on a flat surface with the lens pointing upwards, and then press and hold the shutter button and while doing this turn the camera on. If this doesn't work you can try removing the batteries and waiting a minute or two and then reinserting. If these suggestions don't work you should have it looked at by an authorized service technician such as bringing the camera to a Geek Squad® precinct at a Best Buy™ store and they can send it out for service. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
sounds like a software problem m8 but cant be sure without taking it apart i would look for any damage to lense or switch for zoom.if no fault is found then i would try and find the software for it.
but if you want more info or would like to get it done from somewear then try tech sapport
at this site
Make sure to use good NiMH batteries.
Another possiblity is a problem with the card. Borrow a card and see if it has any effect. check to see that the pins in the card slot are all aligned, none out of place. check that the card door and the battery door close firmly, with some pressure. The camera can shut down when it has a problem detecting that the doors are closed.
When it does turn on, play with the zoom without taking pictures, zoom in and out, if during zoom the camera shuts down then you might have a lens problem, something is malfunctioning in the lens mechanism and the camera shuts down to prevent damage.