Question about Sony Handycam DCR-HC40 Mini DV Digital Camcorder

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Gray bars across the screen...

Suddenly my hc40 display all cassette with gray bars across the screen and worst of it the capture software capture the movie with this gray bars. anyone can help me? did it passed away? (after ~25 hours or <3 yrs)

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  • Anonymous Apr 16, 2008

    I just got this camera and I have the same problem. Everytime I record, when I play back, gray bars are across the screen. Enraged.

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  • 169 Answers

Try to clean the video head using a blank new tape just forward it 5 times as need...do not use video cassette cleaner cause it too rough for the head....check the head if there no crack on it....if nothing you find it is time to replace the to the service center...

Posted on Aug 11, 2007

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when you see gray bars that means that your drum is dirty use a soft head cleaning tape for 20 secs and with the posts they are visible by removing the cassette cover there is one for audio it looks like a minus sign on the post and the other is for video and it has a plus sign on top you would need to use a phillips head screw driver with the middle cut out or a pair of twezzers and when you adjust it you turn it a very very little bit to the right start with the one with the minus sign and when the problem goes away when viewing you turn it back just a hair. when you look at the posts you will see in the middle that there is a raised spot that why you would need the tool that i described.

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