My dash started running out of battery really fast and it was going really slow so i did a reset where you have to press 1234 then yes, and now its saying it was last turned off and has problems restarting. I tried that thing where you hold the soft keys to no avail
can this problem be solved by simply buying a new battery?
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Make sure the phone is not running too many programs at once. I know that when I have Adobe Reader and Windows Media Player open, it will run REALLY SLOW. So, don't have those open at the same time. Also, when I've downloaded 3rd party app, specifically YOU TUBE, my phone has gotten the problem where the settings cant' be opened. In order to fix this, hard reset you phone, BUT FIRST BACK UP ALL YOUR ITEMS THAT ARE STORED ON YOUR PHONE MEMORY, because it deletes them. It also deletes your calendar info, just to let you know. I have pretty much everything on my phone saved on a Micro SD card; I reccomend using one to back up your data. So, to hard reset the phone to get rid of the bugs, go to the Start Menu, go to Accessories, and then click "Clear Storage." Follow the instructions. PS: The phone starts itself up 2 times during the process. Hope it works. Also, in reality, 3rd party apps should work because my brother has the same phone I do, and he has a lot of apps and games on his, and his phone doesn't have a single problem. Guess we're just some of the unlucky ones stuck with a defective Dash.
Pop out the battery and sim and wait 10 seconds and put them back in..
here is 2 useful tips:
How to Hard Reset a T-Mobile Dash/ HTCS620:
1. Select Start 2. Select Accessories 3. Clear Storage 4. Type in 1234 5. Select Yes
How to Hard Reset a T-Mobile Dash and HTCS620 without the operating system:
Turn the handheld off, hold the two soft keys (the dashes to the left and right of the phone buttons) hold the power button for 1-2 seconds and then release the soft keys. It should prompt you to clear storage. The “send” button is considered as the green phone button.
Turn the phone off, remove the battery for a minute. Replace the battery.
Hold down the right and left soft menu keys simultaneously then press the power button for a couple seconds and release. Keep holding down the soft keys until the hard reset screen displays.
The reset screen will tell you to press 'Send' to reset or any other key to cancel. Press and hold 'Send', which is the button with the green phone on it. After a couple seconds, the device will start to do its thing.
This will take some time so be patient. It will have a question or two as it goes through the process. Answer.
Don't worry, you won't lose your branding (e.g. if you are a tmo customer, you don't lose the ability to have myfavs and your phone keeps the tmo branding/settings).
there is no option in your phone to disable or prevent the phone from vibrating, so you will have to do a clear storage....to do this, go into start, accessories, clear storage. enter 1234 and select YES.
WARNING: this WILL delete all information stored on your device, so sync it to your computer first.
Mine does the samething. I'm running 6.1 and have found the problem to be the system fails to read the sd card on boot. When I reset my memory I don't put the sd card in until the system has booted back to the start screen. Works fine everytime.
I would back up any crucial information you have on your Dash and do a hard reset and when your Dash re-boots it should have all the original programs your phone came preinstalled with. it
Dash Hard Reset 1. Select Start 2. Accessories 3. Clear Storage 4. Type 1234 in the box 5. Select YES.
OR - with the phone powered off - press the two soft keys, yes the left and right soft keys which are the two dash keys labeled - - - while keeping it pressed, press the power button down - keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear - now release the soft keys and follow prompts
do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....
turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....
I just tried it too. It wouldn't work at first, but this is what i did. At first i kept pushing the softkeys first and then the power button, but you have to do them the opposite way.
Push and hold the on button and as soon as you do that, hold down the (-) two softkey menu select buttons (above the home and <- buttons)
it will take you to the black screen that says its going to reconfigure
then you push the green talk button
it'll look like it freezes again, but its really booting up. so leave it alone. mine took 5 minutes to finish. i really didnt think it was going to work again. but YAY! it did..