Question about Coby MP-C7085 MP3 Player

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Will not let me synch music files.

I had to reset it to get it to unfreeze. It will not let me sync files off of windows media player.

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I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

You don't need to use Windows Media Player in order to put music on your player. There are various reasons why it may not be syncing. Below are instructions for how to put music on the player using copy and paste. It's the easiest way to add music to an MP3 player.

How to load an MP3 player without using Windows Media Player. First, allow me to clarify a few things so that there is less confusion: When you connect an mp3 player to a computer, you will not be able to use it until it's disconnected. In other words, the only thing you should do while the player is plugged into the computer is adding or deleting files. You can't use the buttons on the player while it's communicating with the computer, and as long as it's connected to the USB port, it's communicating. Ok, let's get started! Step 1 Connect the player to your USB port using the cable that came with it. (NOTE): If the player has a male USB connector already on it, connect the player directly into the computer without using the cable. In other words, only use a cable if you have to. Step 2 Click the "Start" button or press the key on the keyboard that has the Windows logo, and go to My Computer (Windows XP) or Computer (Vista). Step 3 Locate your MP3 player on this screen. Do not close this window; just minimize it. (NOTE): It should show up under Devices with Removable Storage or as a device under "Other." Most importantly, it should show up on this screen as something! When the player is connected, you should have something on this screen (usually an icon of some sort) that represents the player. This lets you know that the unit is ready to receive files because it's being recognized by your computer. Step 4 Locate and open the folder that contains your music files. Step 5 Using the mouse, copy one or more files. (Right mouse click on file, then left mouse click on copy) Step 6 Go back to the "My Computer" or "Computer" screen, right mouse click on the icon representing the player and left mouse click on paste. You should see a small status bar appear showing the file(s) being copied from your music folder to the player. Step 7 Click on the Safe to Remove icon found in your system tray and disconnect the player. And that's it! If you need additional assistance, I will help in any way that I can.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Posted on Feb 05, 2009

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How can I stop my music from being deleted when I plug my player up to the computer to sync more music onto it from windows media player?


If on iTunes it will only allow music that you have purchased from iTunes. Anything else it sees are pirated. You can get over this by buying an iTunes Match subscription. This allows you to transfer any music it iCloud and iTunes, so when you synch, all your music is there. You can drag your music from Windows Media player to iTunes.

If you are using a Windows phone, just Google the problem as someone will have come across it before.

Rather than Synching, you may be able to drag individual tracks to the player. Synching does what it says, it make the one device the same as the other device, so if there are tracks on the player that are in Windows Media Player, it will remove them so both are the same. There may be a setting to NOT Delete what is on the player, just Update New Tracks.

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STEP 1 - Connect the Sansa player to the computer

STEP 2 - Run Windows Media Player
1. Go to Start > Programs > Windows Media Player.

NOTE: If you can not see Windows Media Player on the menu, go to Start > Run then type WMPLAYER then OK.

STEP 3 - Sync files to the Sansa player.

1. Click the Library tab.
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2. Drag the music files to be transferred on to the right panel.
id-389-2.gif

NOTE: You can also right-click on the title of the song and select Add to sync list.

3. After creating the list, click the Start sync button to sync and transfer music files to your device.
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In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

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don't use windows media player if it freezes, try winamp free at winamp.com it whats i use for most of my devices as well as what i use to maintain my music library

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http://www.mediamonkey.com

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WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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