Question about SanDisk Sansa e250 MP3 Player

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Cant get my sansa to shut off

At the beginning of a track my sansa came up with a message of "Bad Track" and now I cannot shut off the power let alone go through any other functions.

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Re: Cant get my sansa to shut off

Hold the button down the on/off one like 30 sec once it turns off plugg it into the computer open my coputer select the device and delet all your files then re sync it, it worked for me, i had the exact same problem

Posted on Jan 02, 2008

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Re: Cant get my sansa to shut off

This is a freeze issue. Let it eventually just run down on betteries and be sure you only add tracks which are formatted for the Sansa to be able to play. If there is a reset button combo in the manual, use that otherwise draining the battery will work... Thanks!

Posted on Jul 27, 2007

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Locked on 'bad track'

have you ever set the auto shut off timer in the settings menu?? if you have, it will shut off in the amount of time set in there. if not, maybe you should try pluggin it into your computer and taking all the music off. the bad track thing has happened to me b4, but it has never frozen....that's pretty much anyhting i kno of that you could try.....sorry if this doesn't help =]

Aug 29, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Bad Track

You will probably have to reformat the player, but the "bad track" message could also be caused if the songs you are trying to download have an expired DRM license.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 26, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

It says "bad track" and shuts off while connecting to my computer.

switch the cord into a different usb slot while it was loading

May 17, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 is locked

dont touch your sansa for about 1hour and be sure to lock it then it will auto shut off then delete the track that is a "bad track"

May 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa View "Bad Track"

i had the same problem on mine but then when I opened the files on the small folder it shows there was this lock icon and then I realized that all the songs that have that lock say bad track. I used a different song download limewire and now all the songs work fine

Mar 26, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

4 Answers

Sansa e250 not working properly

hold the power button for 20-30 seconds and that will reset the player

Nov 02, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Bad Track and No Files Message

Yeah, I have that "Bad Track" problem for some my tracks or even for entire albums. The only thing I can think of that would cause that is if you skip over the track consistantly. Anyway, the best solution I've found for that is to go to Windows Media Player, delete the track, and then put it back on if you have it backed up on your computer. P.S.: MAKE SURE YOU HAVE THE SONG BACKED UP ON YOUR COMPUTER BEFORE YOU ATTEMPT THIS. If that doesn't work, you should find another way to get the song. Unfortunately, I can't help you with the "No Files" problem since I haven't experienced that.

Nov 01, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Freezing, bad track, won't delete tracks

Well To Get It To Power Off You Just Hold Down The Power Button For Like 15 seconds. That Does The Trick. But As For The Unknown Artist Bit...I Dont Have A Clue!

Oct 03, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e250 keeps shutting down

try and see if it is in MY COMPUTER if it is there download the newest firmware and update it if that doesn't work uninstall the mp3 player from your computer and then installit again.

May 20, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa frozen

try taking off the back plate and take out the battery then put it back in and turn it on

Feb 08, 2007 | SanDisk Sansa e250 MP3 Player

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