Question about Canon MX700 Office All-In-One InkJet Printer

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New Canon ink tank not recognized.

My printer ran out of black ink I have replace the #5 black ink cartridge with a new Canon ink tank and the printer does not want to accept. What should I do?

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Check that the cartridge chip is not soiled or damaged in any way... Give it a quick clean, check that there's no ink anywhere else on the cartridge as there are sensor points that an LED uses to check the cartridge ink levels too.

If none of that works, phone Canon and request a replacement as some cartridges are known to have faulty chips.

Posted on Jan 30, 2009

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