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Re: New Canon ink tank not recognized.
Check that the cartridge chip is not soiled or damaged in any way... Give it a quick clean, check that there's no ink anywhere else on the cartridge as there are sensor points that an LED uses to check the cartridge ink levels too.
If none of that works, phone Canon and request a replacement as some cartridges are known to have faulty chips.
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You can purchase Canon cartridges directly from Canon here. The BC-10 is a cartridge that prints with black ink only. The BCI-10 is the replacement ink tank for this cartridge (a new cartridge comes complete with an ink tank). The BC-11e is a cartridge that prints both black and color, and has two ink tanks, the BCI-11 black and BCI-11 color. A new BC-11e cartridge comes complete with two new ink tanks.
I had the same problem. My mp630 is also only 4 months old. I replaced all colour ink cartrdiges(inc black), but was only able to release the function for detecting the ink levels for magenta and cyan. Yellow and black then started giving error message U043, with them alternating between working, but never working at the same time. Getting them all clicked in with the lights glowing red does not solve the problem, as once the printer cover is closed, the same error message turns up. The only thing that worked for me is moving the chip slightly out of alignment, by pushing the sliding chip holder, and I only had to do this twice before they all started working and the printer was unlocked.
I had the same problem. I was using original brand cartridges and it was still not working. Here's how I got it to work. I recommend doing each step and then trying to print a test page to see if it is working.
1. I used a Q-tip with Isopropyl Alcohol and cleaned the gold contacts on both the cartridge and the mating contacts in the printer.
2. Then from the Setup Menu, I found a menu called Tools. From there I ran "Align Print Cartridges".
3. From the same menu I also ran "Clean Print Cartridges"
4. I then ran a few test prints by going into the Setup Menu and then choosing "Print Report" and then selecting "Self-Test Report". It prints grid patterns in black & white as well as magenta, yellow and blue. The black grid pattern had some missing lines until I printed this report a few times.
5. I made a few photocopies and now the printouts no longer have large stripes of missing ink as it did in the earlier steps.