Question about Eureka Smartvac 4870 Bagged Upright Vacuum

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No Suction The suction of the vaccuum has stopped. We haven't had the vaccuum for very long and the bag has been recently changed. Both the floor vaccuum and the hose are not picking anything up. I'm not sure what the problem could be.

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  • Anonymous Feb 22, 2009

    I changed the bag and now no suction. It looks like the hoses are designed to take apart but we can't figure it out.

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  • 318 Answers

Your Power head is blocked with hair or dirt,,or the hose which connects the Upright with the power head is blocked.
Try taking a steel coat hanger apart (straighten it out) and then push it into the pickup hose to remove blockage.

Posted on Jan 29, 2009

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Model No. 116.39110900


Remove the filter / bag from the compartment, close the cover and briefly turn on the vacuum - is there suction? If so, check that the bag isn't already full / or replace with a new bag. Make sure it the bag is not being pinched / caught under the cover.

If no suction, look closely at the edge of the filter / bag compartment opening of the vacuum. There should be a gasket that the cover presses against to help ensure a good seal. If this gasket is missing, cut, has an object lodged on it or is otherwise damaged - it may be preventing proper sealing of the door; allowing air to be pulled through the gap in the seal - and responsible for the loss of suction at the hose.

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My AirVac 3000 stopped working while I was vacumming. The motor runs but it is not sucking. The bag was changed. The panel circuit breaker had not tripped. What could be the problem? Thanks.


You may have a clog in the hose or wand assembley of your accessory kit. Remove the both wands from the accessory and check your suction. If you have suction there the clog is in the wand or the tool you use to clean the floor. If not you have a clog in the hose itself.

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1 Answer

My vaccuum has no more suction


There is no drive belt on a progressive drive vacuum. It is direct drive meaning it is attached via the motor. No vacuum means no air flow somewhere in the unit. Torn bag,Wrong bag, pluged filter under bag.Make sure the opening in the bag is the correct size,too big and it will not seal. Make sure when you close the housing it seals also. No housing seal no vacuum. Kenmore vacuums tend to be plastic housings. Cracks are comon in the wheel housing area. Check there first. Plastic expoxy will work with this fix if so needed.

Feb 22, 2010 | Kenmore 31913 Progressive Direct Drive...

1 Answer

Kenmore Progressive with direct drive model 116.36923502 stopped picking up debris and empted it into the floor and is there something you need to do to switch from floor to using the hose. It does not...


sounds like you have a clog in your hose, full bag, or dirty filters. take the bag door off and feel inside at the bottom for suction or air movement. if you have suction there chances are its a clog in the hose. You can use a coat hanger or something similar to reach into the hose just be careful not to puncture the hose. First just try turning the unit on and stretching the hose as far as you can. try to feel for a clog and try to free it with the hose stretched.

Jan 22, 2010 | Kenmore 31913 Progressive Direct Drive...

1 Answer

Not picking stuff up and no suction in hose as well, suction sounds good until you go to vaccuum floor


Because this unit is bagless there are more gaskets to seal the suction portion of the vac. you are most likely missing a seal, can you remove the basket and place your hand near the suction on the vacuum? it is shielded so you wont lose fingers. if there is suction there, look at the bottom of the basket for a gasket, same for the top

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2 Answers

Decreased suction


you might have a clog, to try and unclog the lines, you need to unplug the unit, and remove the bag compartment. Then take a shop vac using the hose attachment hold it into the attachment door where there is low suction and try to draw the clog out the way it went in.

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1 Answer

Hoover U5468-900 WindTunnel Supreme suction is suddenly poor


The other possibility is there is a blockage in the foot. these models have dual channel air flow (windtunnel) and become blocked when not cleaned depending on use. under the roller there is a cavity that can be removed for cleaning. a hot motor can be caused by poor air flow.

Mar 15, 2009 | Hoover U5453-900 WindTunnel Supreme Bagged...

1 Answer

Hoover Windtunnel


Either the hose has a clog, or the inlet down by the belt is clogged. Is there suction at the end of the hose, if not then it is clogged. If there is suction, then it has to be clogged down below by the brush roll, check that inlet. There also is a filter at the bottom where the dirt cup (and bag) is, check it also.

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4 Answers

Dirt devil mvp not sucking


Could be bad filters, is there suction at the end of the hose. That will tell you which direction to start looking. If no suction at hose end, then filters could be the problem. If you have suction, then the problem is down lower, dirt inlet is clogged, if belt has never been changed, then I am sure it has stretch to the point that under load it doesn't turn like it should. Could even be that although the motor is running, it may be running at a slower speed, in which case it would have to be replaced.

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