If you go onto the Bissell website (www.bissell.com) , click on the "contact us" link then look at the lower right corner fo the screen there are several "how to" videos. Changing the belts is one of the topics.
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Since changing the belt is the easiest fix, we suggest you check that first. (Before attempting any repair be sure your machine is unplugged from the electrical outlet). Most Proheat models have two belts; a cogged belt that turns the brush roll, and a flat belt that turns the pump. If the pump belt is stretched or broken it needs to be replaced. The pump and belts are located in the front of the machine on the operator’s left. Turn the machine over and you’ll see a red retainer with 2 screws. Remove the retainer to gain access to the pump and belts. While you’re there check the red pump pulley, it’s where the two belts are. If that pulley is broken or loose you’ll have to replace the whole pump, the pulley is not available separate.
on your housing you will see a plastic cover adout 4 inches long remove this piece and you should see where your pump belt goes. flip your steamer over and remove the little red retainer that sits by the belt you have located. at this point you can take your brushroll out and slip the pump belt over the pump and onto your motor. then reassemble.
Belt worn or hair build up can clog it from spinning. I've seen this on other models. Just remove the hair slowly. If the Belt is worn you can replace that from Bissel or any store that sells their product.
Check to ensure that the pump belt and brush belt are
intact and installed according to the instructions provided in the
User's Guide.
The pump belt is located under the belt access
door on the side of the machine. This belt should be looped around the
red pulley and the silver motor shaft.
To check the brush belt, please follow these directions:
Turn the machine OFF and unplug from the wall outlet.
Step on the handle release pedal to lay the handle down on the floor.
Remove the Tank-in-Tank and SmartMix Bottle and set them aside.
Turn the machine over to expose the brush.
Look for the red retainer plates, which hold the black brush arms in
place. Remove the two Phillips head screws to access the toothed brush
belt. Check to ensure the belt is intact and looped around the brush
end, as well as the red pulley with the ridges.
Remove any dirt or debris from the brush assembly. Inspect brush, brush arms, red brush arm retainers and red pulley for damage and replace parts if applicable.
Take off belt cover on the left side of the top cover, turn cleaner over, take out screw from red lock and remove, pull cap and brush roll out, unhook the cogged belt, then you can replace the pump belt thru that opening. Put belt over the pump pulley and stretched to go over the motor shaft. Then check the cogged belt and the cogged end of the pully to make sure that there are cogs, replace belt if there are cogss missing or belt is broke, if no cogs on the pulley, then you will have to replace the pump. Pulley only comes witht he pump.
Take off belt cover on the left side of the top cover, turn cleaner over, take out screw from red lock and remove, pull cap and brush roll out, unhook the cogged belt, then you can replace the pump belt thru that opening. Put belt over the pump pulley and stretched to go over the motor shaft. Then check the cogged belt and the cogged end of the pully to make sure that there are cogs, replace belt if there are cogss missing or belt is broke, if no cogs on the pulley, then you will have to replace the pump. Pulley only comes witht he pump.
Take off belt cover on the left side of the top cover, turn cleaner over, take out screw from red lock and remove, pull cap and brush roll out, unhook the cogged belt, then you can replace the pump belt thru that opening. Put belt over the pump pulley and stretched to go over the motor shaft. Then check the cogged belt and the cogged end of the pully to make sure that there are cogs, replace belt if there are cogss missing or belt is broke, if no cogs on the pulley, then you will have to replace the pump. Pulley only comes witht he pump.
Take off belt cover on the left side of the top cover, turn cleaner over, take out screw from red lock and remove, pull cap and brush roll out, unhook the cogged belt, then you can replace the pump belt thru that opening. Put belt over the pump pulley and stretched to go over the motor shaft. Then check the cogged belt and the cogged end of the pully to make sure that there are cogs, replace belt if there are cogss missing or belt is broke, if no cogs on the pulley, then you will have to replace the pump. Pulley only comes witht he pump.
First take off the belt cover on the side,
then turn it over, on the belt end of the brush roll, there is a red piece to hold in the brush roll, take out that screw and pull it off, the you can remove the end cap and cogged belt, Put the pump belt up thru the opening and around the bigger part of the pump pulley, grab the belt from the top side and put it around the motor shaft. Re-install the cogged belt, brush roll, cap and red lock.
Take off belt cover on the left side of the top cover, turn cleaner over, take out screw from red lock and remove, pull cap and brush roll out, unhook the cogged belt, then you can replace the pump thru that opening. Put belt over the pump pulley and stretched to go over the motor shaft. Then check the cogged belt and the cogged end of the pully to make sure that there are cogs, replace belt if there are cogss missing or belt is broke, if no cogs on the pulley, then you will have to replace the pump. Pulley only comes witht he pump.
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