Question about HP DeskJet 5740 InkJet Photo Printer

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Paper jam the paper keeps jamming and a screeching noise accompanies it

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Mine was doing that too. Here's what worked for me... try getting a Q-tip wet with alcohol. Rub all of your rollers then let them dry before trying to print again. A friend told me that this is a sign that the rollers are wearing out and that it will be cheaper to get a new printer than to fix this issue. Eventually, that's what we'll have to do. In the meantime, try the alcohol.

Posted on Feb 15, 2009

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My brother printer mfc-j415w keeps giving me an error message which says paper jammed, I removed all paper and bits of debris found in between the rollers but it still keeps giving me the same error m


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If its to the right of the carriage, start printer and when carriage starts to move pull the power lead, you'll be able to move the carriage out of the way and look in with a torch to find the paper or foreign object. Just remove it and restart the printer and everything will be normal.

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Sometimes when you get a paper-jam and remove the sheet, there can be little pieces of paper still stuck in the machine. This will cause your printer to do exactly what you are describing. Also remember that when removing a paper jam, use caution and care when removing the paper. To much force can damage the rollers and small gears inside your machine.
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