Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Error 6502 can not clear the error and do not know what the error means

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  • Anonymous Dec 03, 2007

    Error 6502 appears on my MP830 printer and have turned off and on machine and still cannot clear error code. Cannot replace ink tanks as the machine does not allow this to happen

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Have you replaced the ink cartridge recently? Service error 6502 is an ink tank position sensor error. Service error 6502 generally means that your ink cartridge chips cannot be recognised. The primary cause of this is the blockage of the LED. Ensure that no tape, glue etc is covering the chip or LED on the rear of the cartridge. Problem more prevalent on third party replacement cartridges or ink systems.

Posted on Jul 27, 2007

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Have you tried using a recommended cleaning solution and servicing your printhead as well as the cartridge itself. I refill my own cartridges and always clean the heads and cartridge before filling and replacing. I have done so on this brand and type of printer with no problems.

Posted on Aug 09, 2007

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I could see some small smudges and I just gave my cartridges a quick wipe over the computer chips and that fixed it.

That saved me a 3 hour round trip and $100 or more dollars in costs. I rang Canon who directed me on to some (far-away) dealers and no one could even tell me what the error meant - let alone how to fix it.

Posted on Aug 15, 2008

  • apilgrim Aug 15, 2008

    I just gave my cartridges a quick wipe on the chips and saw some smudges come off. Then the printer worked fine.

    That saved me a three round trip to the nearest service station and about $200. I rang them and Canon and neither of them could tell me what number meant.


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I have an i4000 with the dreaded 6502 error. It happened after it chewed up a sheet of paper. I think the position of the printerhead was messed up, there was a rattling sound while the printhead was stuck in the paper. I switched the printer off. Then moved the head by hand all the way to the left, where it made a sharp 'click'. Then switched it back on. The head moved all the way to the right, another sharp 'click' and all was fine after that.

Posted on Mar 29, 2011

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My printer is a Canon MG6150, I had the same error after unplugged the power because a kid was playing with the printer. I took all the cartridges out and put them back. Turn off the printer properly, unplugged the power for 5 sec, plugged back the power and turn on the printer. It works.

Posted on Feb 16, 2011

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Posted on Jan 02, 2017

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SOURCE: error 6502 came up on

Pls do the following :-

Error code 6502 The Error code 6502 can occur in the printer as a result of ink tubes caught under housing and jammed the print head against the right hand side of the printer. The printer is unable to do anything now and it will give an alarm light only. To fix this issue, you need to unplug the printer and then plug it back. You need to press and hold the power button of the printer and click the Stop button twice. You can then release the Power button and press Stop button for four times. The issue will be fixed and you can start your print jobs.

I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Posted on Jul 28, 2011

pamthegreek
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SOURCE: canon mp830 error 6502

Try cleaning the print heads with the Canon software.

Posted on Jul 09, 2008

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1 Answer

Canon mp830 error code 6502


Hi Dee,
The error code 6502 indicates an ink tank position sensor error.There's no communication between the printer and the newly installed cartridges.To clear this,you have to remove the cartridges,check the plastic tape usually around them when new and make sure you COMPLETELY remove this tape.Ensure nothing is covering the chip or LED on the rear of the print cartridge.Also gently wipe out any appearing smudges.


Hope this helps.Thanks!
Please rate this answer.

Nov 20, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error 6502 came up on my viewing box and I cant get it to clear. I dont know what caused it exactly. I had a paper jam and I pulled the paper out of the rollers to clear it now I have error 6502 and I dont...


Pls do the following :-

Error code 6502 The Error code 6502 can occur in the printer as a result of ink tubes caught under housing and jammed the print head against the right hand side of the printer. The printer is unable to do anything now and it will give an alarm light only. To fix this issue, you need to unplug the printer and then plug it back. You need to press and hold the power button of the printer and click the Stop button twice. You can then release the Power button and press Stop button for four times. The issue will be fixed and you can start your print jobs.

I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Jul 28, 2011 | Canon MX700 Office All-In-One InkJet...

3 Answers

I have cannon IP3680, but from today it's making problem (Service error 6502), would u please tell me a easy way to solve the problem...


The error 6502 is an "Ink tank position sensor error". It may be that the sensor is dirty and needs cleaning. Make sure you haven't got any bright lights shining into the printer.

Mar 01, 2011 | Canon Office Equipment & Supplies

2 Answers

Changed ink cartridge and now have error 6502 - have no clue what that means, but it won't print - yellow and green light alternate flashing


Error Code 6502 appears generally after changing a cartridge.

Solution:
  1. Unplug the printer.
  2. Remove the faulty Cartridge
  3. Plug in the printer and press and hold power button
  4. Keep it held down. Press Resume twice, and this should reset the fault.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 12, 2011 | Canon PIXMA iP3500 Printer

1 Answer

What does error 6502 mean


Hello
Try
Error Code 6502 appears generally after chaging a cartridge.

Solution:
  1. Unplug the printer.
  2. Remove the faulty Cartridge
  3. Plug in the printer and press and hold power button
  4. Keep it held down. Press Resume twice, and this should reset the fault.

All Best: Pineworks

Nov 05, 2009 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

ERROR 6502


Error 6502 (Ink tank position sensor error) the sensor is receiving too much light. Possible causes are:
1. The printer cover is open and the sensor is exposed to the light
2. The ink tank LEDs are busted
3. Sensor or its wire connection to the logic board is busted or disconnected

Solution:
1. Close the printer cover
2. Possible ink tank replacement
3. Change sensor or repair disconnected wires

Sep 25, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon MP630 error code 6502


Error 6502 is the ink tank position sensor error. Basically means the printer can't see the inks. Try reseating them. If this fails you need to send it back.

Jun 02, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Canon PIXMA MP500 - "Error Code 6502"


Try holding the stop/reset button down for 10 seconds to see if the error clears. If it does not repost your error message to the forum.

Jan 28, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon mp830 error 6502


Try cleaning the print heads with the Canon software.

Jul 07, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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