Question about Logitech QuickCam Connect Webcam

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Communications helper.exe could someone please tell me why the Communications helper.exe that runs with the quickcam connect continues to keep on using up memory even when the camera isnt in use, the only way I seem to rectify this, is if i turn it off in task manager but then obviously the camera wont work at all then, is this a problem with all Logitech cameras, or just this one? as apart from this the camera works well, thanx for any replies, Simon

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Re: communications helper.exe

Sounds like Communications helper.exe its some type of driver and/or windows service. This would be the same for all cameras and other computer devices that utilize the Communications helper.exe driver/service. It might be possible to stop Communications helper.exe or its alias from running at start-up but its not recommended as you probably will loose functionality of the camera.

Posted on Jul 27, 2007

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Re: communications helper.exe

The problem with this camera driver is that the helper.exe is used to retrieve info from the net about new drivers and updates and it also sets up the sound and everything else to do with the camera, if this is dissabled; as you rightly mention you cannot use the camera so unfortunately you have to keep the file running.

Posted on Jul 27, 2007

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Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...

The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

May 05, 2011 | Logitech QuickCam Connect Webcam

1 Answer

I keep getting the following message when I sign in to Skype, Another application ( Communications_Helper.exe) is attempting to access Skype, but we are unable to respond. Please try to restart the...

Go to Tools > Options > Privacy and click on the link "Manage other
programs' access to Skype". Select "Communications_Helper.exe" from the
list and click "Change". There from the 3 available options select the
last one (Do not allow this program to use Skype) and click "Ok".

Jan 29, 2011 | Logitech QuickCam Connect Webcam

1 Answer

I have a quickCam Pro 9000. I tried installing it


Logitech has released new cam drivers for windows 7.Please click on the below link to download it.Once you click on the below link just click on run.After it is finished downloading just follow the onscreen instructions to install the drivers for windows 7.

Thank You for using fixya

Nov 11, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Skype sound test

This means you need to tweak the volume levels a little and maybe also change the recording levels.

Echo is a common thin with VOIP communications and it may not go away fully but tweaking your levels shoul minimise it.

Also do not use VOIP type communications on low speed connections

Jul 28, 2009 | Logitech Quickcam Chat Webcam

1 Answer

My quickcam keeps freezing up!!

Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, times out, or shutting down.
Hope this is of some help. Bud

Jan 14, 2009 | Logitech QuickCam Pro 5000 Webcam

2 Answers

Windows vista home premiun

Please click on the link mentioned below to download the drivers:

Windows Vista Multilingual 32-bit

* Title: QuickCam v11.1.0.2030
* Software Version:
* Post Date: 8/7/2007
* Platform: Windows Vista
* File Size: Approximate download size is 30.7 megabytes.

Windows Vista Multilingual 64-bit

* Title: QuickCam v11.1.0.2030
* Software Version:
* Post Date: 8/7/2007
* Platform: Windows Vista
* File Size: Approximate download size is 36.3 megabytes.

Also visit this website:


Aug 22, 2008 | Logitech QuickCam Messenger Web Camera

1 Answer

Logitech QuickCam Fusion - camera not detected


Have you tried instlling the 10.5 drivers instead of the 10.0 which comes with the retail box?

Check this out

Oct 28, 2007 | Logitech QuickCam Fusion 961403-0403...

3 Answers

Logitech Camera wont even turn on

Are you connecting it directly to the computer, or through a USB hub?

Oct 04, 2007 | Logitech QuickCam Fusion Webcam

1 Answer

Windows crashes when I use quickcam IM on my Dell laptop.

its probly not a problem with ur cam. try running an anti-virus and anti-spyware program.

Sep 15, 2007 | Logitech Quickcam IM 961361-0403 Webcam

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