Question about Kenmore Washing Machines
My he 2 is getting a code in the display that says 5d. what is it?
“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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Posted on Sep 13, 2010
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Posted on Jan 02, 2017
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Jan 04, 2015 | Kenmore Washing Machines
Hello & Welcome to FixYa
Error code 5d/Sd means suds have been detected. To solve this
problem you have to take the bottom front panel apart and then clean the drain
filter pump assembly completely, make sure the washer is unplugged before
working on it. Please get back to me if you have any other questions.
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