Question about SanDisk Sansa e250 MP3 Player

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Sansa 250e player - synchronize message

Hi - I have downloaded an audiobook from my libraries website to my sansa 250e player. It seems to be on the unit, but when I try to play it I get a message in a little window in the screen that says something like "synchronize to continue music subscription". This audiobook is in wma format and I believe the licence was accepted on the computer when I completed the download. How do I play the audiobook???!! Thanx if you can help. Terrillator

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Re: sansa 250e player - synchronize message

You have no capacity in your firmware for this audiobook to be "OKed" on your device. You therefore cannot play it! Sorry for the bad news! but your device does have limited playback capabilities! please mark this as solved, i would appreciate it!

Posted on Jul 27, 2007

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I recently purchased a Sansa Clip MP3. I downloaded audiobooks to it but they will not play. What do I need to do?

Not true!!! The Sansa Clip is actually the best mp3 player I have found for listing to audiobooks. Here is what you need to do. Download the latest firmware update on the Sandisk website. You must do this or it just won't work unless you are downloading books from Audible.

I use the Overdrive Media Console and download mp3 and WMA books from my state library. When you hit transfer, be sure it hit advanced options. Browse until you select the audiobook folder on your player. Then transfer to that.

The player will bookmark your last place on anything that is in your audiobook folder. You can easily switch back and forth between your music and book without losing your place! Love it!

It even has a sleep timer on it. I'm in heaven.

Apr 27, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Message" synchronize to continue your music subscription"


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Jan 22, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

I received the following message after downloading an audio book using Overdrive Media Console. Error message: "Please obtain license by transferring this title to device using audiobook...

I report a solution from Portable player FAQ, let me know if it works:
1. Delete the title in the Overdrive Media Console program.
2. Then log into the Audiobook site at and click on My Account, My eItems Checked Out, and click the Download button the website to re-download the book.
3. Transfer the newly downloaded parts to your player.

Oct 27, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I have downloaded audiobooks from library, message to synchronize

Maybe you do need to synchronize. Some websites, require you to synchronize the files before you can play them. It is just their way of locking you down to their rules :D.

Aug 25, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Downloaded books from the library won't play

I was having the same problem when I used Overdrive Media Console to transfer my audiobook files to my Sansa. I updated the license and retransferred and even tried changing the USB settings on the mp2 player. What finally worked? Using Windows Media Player to sync the files instead. When I hooked up my Sansa I chose "use WMP to sync files" and then I dragged/dropped the audiobook files to the mediaplayer window. The audiobook now plays without any problems since WMP made sure the files have the latest subscription update code.

Jun 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Can't transfer data files

I was afraid of that. The file that you are trying to load has a DRM license on it that has a fixed-term license. It will play on your player for about a wekk or so, and then it is unusable except on the computer itself.

Most mp3 players that claim to support audiobooks don't really support most audiobooks - or don't play them correctly. Audiobooks that are in mp3 format (as in, NOT Overdrive) will give you the fewest problems.

Mar 02, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Just in the last month this problem surfaced. I download audio books from my library. I have been doing this for the past year. My MP3 player says synchronize to continue your subscription. My library is...

I had this issue with my e260 and Overdrive Media audiobooks. Here is how I solved the problem:

NOTE: Make sure that your license is valid -or the following will make no difference.

1. Windows Media Player needs to be at least 10 -and it needs a security update to be able to deal with DRM files.
2. The audiobook needs to be opened (played) (even just for 1 sec.) on the computer first to "activate" the license.
3. When transferring from Overdrive Media the Sansa HAS to be set to MTP (Media Transfer Protocol) in the USB settings for the license to transfer to the device allowing it to play.

I hope this helps someone. It took me an entire day of research and trial & error to figure it out.

Feb 01, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Synchronize to continue your music subscription?

Go ahead and hook your mp3 player up to the PC and hit the sync tab in Windows Media Player. Disconnect it safely and try playing one more time. If that fails, remove the audiobooks completely from the Sansa and reload them.

You might also want to double-check Sansa's website - it seems that one of their firmware upgrades related to Audiobook play.

-Tha Mp3 Doctor

Dec 04, 2008 | SanDisk Sansa m240 MP3 Player

2 Answers

"Synchronize to continue your subscription"

To get rid of that message, you need to connect your Sansa to your computer and open the Rhapsody software to "deauthorize" your Sansa (assuming that you're not going to be using the Rhapsody service). The following URL gives you two options on how to deauthorize your device (look at the bottom section of the page):

Jun 29, 2007 | SanDisk Sansa E280 MP3 Player

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