Question about Creative Labs Zen Stone Plus MP3 Player

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I have a problem whit my driver

Can t turn on anymore

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  • Anonymous Feb 04, 2009

    Charge overnight, cannot turn on anymore the next morning.

    Charge again, the little blue light is on with no indication of charging on the OLED screen.

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  • 158 Answers

Try charging the device directly instead of plugging it into the usb port of your computer.

Posted on Jan 29, 2009

  • Prashant Bharadwaj
    Prashant Bharadwaj Jan 29, 2009

    let us know the results,
    thnx

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Ok. I'm Mexican and my English is not so well but I have an solution that I'll like to share.

You have to download this file http://www.sandisk.com/Retail/Default.aspx?CatID=1449
and unzip in the Desk of windows . It's name is "pp5022.mi4"

Open the Notepad program and create a file whit name "sansa.fmt". IMPORTANT Dont save it like "sansa.txt" or "sansa.fmt.txt"
(We don't have to put anything in the notepad file, live it blank) and saved in the windows Desk same as "pp5022.mi4" file.
If you don't know where is notepad program go to "star" then "programs" then "accessories" and you'll find it there.


NOW...
First step be sure that your sansa is off
then put the lock switch in the position orange (Sansa Locked)
Then press the Microphone bottom and keep holding, at the same press the menu bottom and keep holding too at the same time.
Wait until you are in the Recovery Mode.
Then conect your sansa to the computer.
And it's gonna appear a new window whit a "version.txt" file.
Take the 2 files that you created in the Desk and drag and drop to the sansa. Then unplug your sansa to the pc.
Now turn on the sansa but Unlocked before.
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You may have some corrupt data on the device.

It sometimes creates the wrong file allocation and gives you an incorrect representation of the free space.

Try formatting the device in My Computer to erase all of the information and start over.

My Computer>Device Name(e270)>Right Click and select FORMAT.




Best of Luck.

Please RATE my solution BELOW.

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Reformat and use only (important) MP3. files no WAV WMA or any of it MP3 only hope it works (and reformat)

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