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If you had originally purchased a (new) TomTom with a "free" lifetime maps, you can download (from the tomtom website) updates to that map free, whenever that map is updated (usually four times a year).
If not, you can buy/subscribe to new maps on the tomtom website, (www.tomtom.com). Just click on "Maps & Services" ... and you'll be able to select and buy/subscribe to the map(s) you want.
When you connect your TomTom (using the TomTom HOME application on your computer) ... and you sign in to your TomTom account, it will automatically do a scan/search to see if there's any update(s) for your TomTom device.
If you see the an update (available) for your Navigation software, select it and proceed to download and install it. MapShare updates are also identified and can be selected, downloaded and installed (free).
If you're asking whether you can update the map free ... the answer is NO ... not from the TomTom website. You'll have to buy a map update (subscription) and download the new version of the map and install it.
You should first update your version of tom-tom home. (download and save DON'T run it from the web as this has some minor glitches on occasion)
If you are looking to buy new maps then TTH will help you with that.
You didn't say if it was TTH that was not finding maps or your GPS itself when you power it up. This is important information that is needed to help you further.
If you have an SD card then remove that before you power up to see if your tom-tom works OK or not.
After a certain period of time updates can only be bought and not just downloaded
I had the same problem how ever after downloading all the software updates and pretty well evey thing that was available on the tomtom home sight suddenly the map was there. It could be a soft ware bug.
when does tom tom update their map ???
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