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Re: tray wont go in
There seems to be some large problem with the drive, where an obstruction within the drive pops up. The solution is to return it or repair it for a new unit.
I am disappointed with the Bose team on this one, let's be SURE.
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Some players have a reject hole in the front of it to open the tray.
Have a close look at the tray or around the tray for a very small hole. If you poke a needle or something like it in the hole it should allow the tray to open.
This will happen if you close the tray by pushing instead of using the
insert/eject button. the BLOCKED error means the the rack and pinion
can't be moved by the motor which takes too much current and stalls
hence the error
The guide pin can jump is dogleg and cause the
tray to bow slightly this can also cause UNKNOWN DISC as the head tries
to read the DVD at an angle also you will hear the record/play head unit moving inside the unit trying to find the start of the DVD.
The best option is to free the tray
UNPLUG and remove the cover the you will have to remove the inner cover
on the top of the DVD mechanism you maybe able to see the tray bowed
look underneath you should see the dogleg guide and the pin should be
inside this track yours might be outside, try to re-seat don't force it
or pull the tray out you may not get it back inside the unit.
I suggest that with the cover off you also use some rubbing alcohol and a cotton bud on the plastic parts that you can see have dust and finger grease deposits. DON'T clean the head !!!
the cover back on test the eject if this still wont work there is a
manual release on the underside of the unit which is clearly visible
place a screwdriver into the hole and slide across to release the DVD.
I will add pictures to this tip this week as soon as my bluetooth starts working and I can transfer pictures from my phone.
There is a small hole on the front of DVD near buttons... Straighten paper clip and insert into hole, a gentle push should release tray so you can open and remove disk..Sounds like you did not seat DVD properly
Try unplugging the device for a minute or so, and replugging it in. If this doesn't help, take it in to have it open and your disk removed. the tray could have fell out of sprocket or the tracks.
Hope this helps-
this problem is due to bad handling of cd tray... tray is not opening whether its motor is damaged or cd tray is resisted by something from opening.... i recomend that send your machine to the company for checking... dont try to solve it manually by opening it if you dont want to cry in the end... opening will void its warranty..
Power on relay is not working, there is a small black box with one clear side, usually relay will click when unit powers on, will need an expert to replace part but sometimes unit can be tapped to make this connection or cleaned so it will make a good connection. Parts are very small, the box is only 1/2 inch by 1/2 inch by 1/4 inch, taking the clear cover off and cleaning could be very hard to do. I have one like this I just smack it on the side of the receiver and it comes on.
Try these steps to reset the unit. I got these from the Panasonic Cust. Service # 1800-211-7262 1. Unplug the unit power. 2. Wait 2-3 mins before replugging the unit. 3. Turn it on. 4. If the display shows INIT / PLEASE WAIT, Press and HOLD the Tune Mode (STOP) button on the main unit. At the same time press #10 (Channel button) in the remote control. They have to be pressed & held simultaneously for atleast 5 seconds. Wait till the INIT / Please Wait display disappears. 5. Once the message disappears, RESTART the main unit by pressing the POWER button OFF / ON. 6. If it does not work, try several times. If it does not work, contact a local repair shop (call them to find out a repair shop near you). If the repair shop wont do it for you, call them back - thats what they told me.