Question about Siemens Gigaset 8825 Cordless Phone

2 Answers

Erase a voicemail message from outside phone line?

I can access my voicemail from an outside phone and listen to messages, but I haven't found out how to erase messages when I'm not at home.

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  • cmdrmd Jan 29, 2009

    MrMark52,

    I get prompts for everything except deleting or erasing the message. If I don't want to save it, I can't find how to erase it from the memory of the home base phone. When I'm traveling, the messages I've listened to just pile up at home as "old messages". I've tried pressing 3, but nothing happens.

    Any more suggestions?

    Many thanks!

  • cmdrmd Jan 31, 2009

    I've tried all the suggestions, but still can't delete old messages from my Gigaset 8825 phone. This is what I get!!!

    1-4 Mailboxes

    5 Play message

    6 Replay message

    7 Listen to greeting

    8 Record new greeting

    9 Record other message

    0 Exit message system



    How can I delete messages when I'm away from home on a trip?

    Many thanks to anyone who can help me.

    CMD

  • cmdrmd Feb 01, 2009

    Re: MrMark52 & Fr fix it,

    Yes, I'm using a cell phone. It is a new Jitterbug that uses all the cell services so we get great reception and we find it excellent. I have tried erasing without being prompted by pressing 7, but it just starts to play my own greeting.

    I'm getting so fed up with the Gigaset that I'm seriously considering buying another answering machine that will allow me to delete from a remote phone.

    thanks for trying. I do appreciate it.

    CMD

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Most of the time after you hear your message you press the nomber 7 key to delete the message. If not listen for the prompts after you have listened to you message on how to delete or save the message. I hope this helps. Don't forget to rate this answer.

Posted on Jan 29, 2009

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Does a voice prompt menu come up after the message has completed playback? Like press 1 to save, 3 to discard, or 7 to save, 9 to discard etc.?

Posted on Jan 29, 2009

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  • Mark Egan Jan 29, 2009

    After entering the message system from a remote phone -

    Pressing 5 Skips introduction, or Skips to next message.
    Pressing 6 deletes current message and Skips to next message.
    Pressing 7 plays telephone ID of caller if provided
    Pressing 8 Repeats previous message, or repeats message
    Pressing 9 Pauses or resumes message
    Pressing 0 exits the messaging system.

  • Mark Egan Jan 31, 2009

    Are you trying to do this with a cell phone? I know that some cell phones will not handle voice prompt menus very well (I had one of the GI Jones phones years ago, and it wouldn't, then found that all of them were that way, and depended on the system manufacturer.).

    Have you tried to go through the system using a different handset, or, have you tried erasing, regardless of being prompted for erasing?


  • Mark Egan Feb 01, 2009

    I would test to make sure it's the Gigaset. At least if you take it back, you won't go through the frustration again,.

    Use a neighbors landline and see if you can get in and control the phone. If that works, try different numbers on the cell phone, including # and *.Otherwise, I am afraid you going to continue to be frustrated.

    And by the way, we appreciate your rating us, but this is one that your changing the game before we can come to a conclusion. We appreciate being honored with your rating, but would prefer to see it as a FixYa or nothing, than to be a Helpful, which we were, but considering the circumstances.

    Anyway, thanks for allowing us a chance to help you fix this.


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