Have you solved this problem? I met the same problem. A clean CD doesn't work because I can't insert any CD.
Simply run a laser head cleaner CD it seems that the laser head is dirty & therefore unable to read the CD
If the CD itself is not insertable then it looks like there is something blocking it as if there is already a CD is inside or PERHAPS A BROKEN PART OF AN EARLIER CD still remaining inside. Check if have a partly broken CD in your collection. If so then it has to be removed. If you steady good hands then try looking in and try to remove it with a pair of forceps, however if this is not the case, then I am afraid it has to taken out for inspection. Check the belt/platic gear which is respible for popping out the CD has broken or have very loose & worn out gear tooth. The motot which turns thhe CD should be unaffected b'cos it is still rotating.The other part which you ought to check is the laser head is bery dirty or damaged so it keeps on trying to read te disc & finds nothing. I would rather make sure if the laser head being really clean and then look for something jammed sice the CD itself is being blocked with some object. Personally speaking I would first check for blockage, then check the belt/gear tooth's & finally the laser head cleaniness.
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