Question about Dell Inspiron 1501 Notebook

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DELL XPS 1210 i purchased a replacement battery not recognised

Hi,
I purchased my laptop in sept 2006 and have been using the same battery since. Five days ago the battery started to only hold a charge for1 hr and Three days ago it stopped holding a charge.

I purchased a replacement battery, but my computer is not showing it installed when I plugged it in to charge.

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If the battery is not detected in the BIOS (F2 at boot) and doesn't show as charging, then return the battery and get a replacement.

If neither the original battery or the new replacement battery are not detected in the bios a problem with the motherboard may exist. If still under warranty, contact Dell Support for a repair, if not, then you may be investing in a new motherboard

Posted on Jan 29, 2009

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DELL XPS 1210 i purchased a replacement battery and the computer does not recognise it


Is the battery you purchased an actual DELL OEM battery or an aftermarket "other brand" battery?
If it is not an actual DELL brand battery you might want to return it and possible buy a "DELL" battery on ebay or something. since I have seen this type of issue with customers before in my everyday work as a certified DELL field technician.

Also if the old battery is less than one year old then you might want to check your warranty status since you might be able to get a replacement battery from DELL but they are rather strict on batteries and will not replace batteries that are over one year old.

Also you might want to press F2 on startup to access the bios and then under "Battery info" page it should say at the bottom of the page the adapter type and if it says "unknown adapter" then that means your ac adapter is not putting out the required amount of wattage and needs to be replaced.

Hope this info helps

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