Question about SanDisk Sansa e250 MP3 Player

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Picture Issues I just recently added photos to my sansa e250 and when I went to view them, they were no where to be found and it ate up my valuable memory please help me :)

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  • Anthony Garcia Jul 27, 2007

    yeah i knew i could not find em in regular view, and even after turning on show hidden files i still could not find them :(



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Yeah... Go to "My Computer," and select the player by right clicking and then hitting explore. You then need to hunt around in those folders till you find your pics and then just highlight them and hit delete. If you can't find them, try starting over, then after you "explore," go to tools-->folder options-->view--> then turn on "view hidden folders" Hope this helps!

Posted on Jul 27, 2007

  • Leo Bas
    Leo Bas Jul 30, 2007

    There must be something wrong, that isn't plausible. Simply go to Sansa's website and look for a "firmware refresh." This will restore to factory settings and reformat the player.

    Hope this helps! Please change to solved or Almost there, I will continue trying to assist you! Thanks!



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Once you connect your Sansa® e250, a pop-up should appear on your computer that asks what you want to do with the device. Choose View with Microsoft explorer, it should be the second to last option. From there you should see some folders and some other stuff. choose the PHOTO folder and delete the pictures inside. You should be able to do the opposite to add them. You can simply drag-and-drop the photos into this folder from another as long as they are the same format.

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Mp3 files can be loaded using either WMP or Windows file manager (Explorer) but a different USB setting is required by each. WMP uses the MTP setting while Explorer uses MSC. If you used the wrong setting this may have caused your problem. Also for some reason MP3 files loaded using a file manager will not appear when trying to view them using WMP. To solve the issue I used the MSC setting to view all of my MP3's using file manager. I then deleted the ones I had recently added, changed the setting back to MTP and reloaded them using WMP. Worked like a charm. Hope that helps.

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