The temperature in the cabinet is now 17 degrees and things are not staying frozen. The bottom drawers are fine and things stay frozen in them and the ice maker is making ice and the ice isn't melting hardly at all.
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Re: sub Zero isn't cold enough
Sounds like it might just be a simple as a dirty coil. Use a coil brush (you can get at homedepot)
Clean the dust and from the back and bottom of the fridge. The coils pickup alot of dust over time making the fridge become ineffecent. One some subzero units your condenser coils are on top. Use the brush in conjuction with the vacuum to get it clean and watch your fridge for a hours to see if that helps before you call a repair tech out. Make sure you unplug the fridge when your doing this.
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As the beef was already frozen when it went into the freezer it should take just a few hours for the cabinet temperature to stabilise at the temperature the thermostat is set to and for normal cycling to begin.
Checking the temperature is a good place to begin. For the safe long term storage of food, especially meat, the interior should be minus 18 to minus 25 degrees C or between zero and minus 10 degrees F.
If the system isn't cycling because the cabinet isn't cold enough to cause the thermostat to cut the motor off there is something wrong with the refrigeration unit such as a refrigerant leak. Maybe the insulation is damaged...
If the cabinet is colder than ideal the thermostat has probably failed. Turning it down should switch the motor off and then turning it back up should restart it.
Or maybe the thermostat is set too high for cycling to take place.
Buy yourself a quality thermometer and check the temperature - first!
The temperature in the freezer is not at zero degrees or less. Maybe the freezer door is open for too long a time. There may be a problem with refrigeration system not getting cold enough due to numerous problems.
More thatn likely, being thats an older model, you are low on freom and the temperature isn't cold enough for the icemaker to keep constant production up. You maybe thinking the freezer is fine because stuff is frozen in there but that is why most people don't catch the problem until they lose all their food. The temperature for the icemaker to even come on is 10 degrees F. The sub zero freezer temperature should be around 0. Check your settings and make sure they are turned down but I would get a thermometer and put in the freezer and check to see what it says. If its above 5 degrees F check your condensor coils to make sure they are clean and also see it the condensor fan is running. If dirty, clean the coils and see if the temperature drops, if not call a service company.
do you hear any fans running? by the temp staying cold on the drawers whih are in the lower area of the freezer it indiates to me that the fans are inoperable. to test open freezer door then push in light switch by hand and listen for the fans to come on. if it turns out you have bad motor you most likely will have to call a sub zero dealer to have repaired. messge me back with any questions peyton
You probably need to defrost freezer - frozen moisture possibly stockedevap. fan motor in the freezer. Turn it OFF for 24 hours and start itover. Make sure no moisture condensation on the freezer compartmentsurfaces as walls and shelfs. If so wipe it out. Pull out and remove upper basket from the freezer, push fan switch which is located almost under ice maker.You have to hear evaporator fan motor start working. Still not work? Call to professionaltechie! Good luck! :)
I have seen this situation the fridge had to be rolled or pulled out far enough that the door then can be swung open more and for the door bins had to be taken off to get the crisper out. But if you have a Sub Zero that can be a problem!