When I click on the icon it brings up the tan loading box then after about 1 sec of ''loading'' that box disappears and nothing else happens. It acts as if it wasn't even trying to load quickbooks in the first place. Any help would be much appreciated. Thanks, Mike
First try reboot your machine, in case an update required a restart.
If that doesn't fix the problem, the next step would be to go to the task manager (Ctrl/Alt/Del) and go to the processes tab. Scroll down to QBW32.exe, highlight it and then click End Process (at the bottom right), then click file and exit.
Restart quickbooks from the icon by right clicking and clicking open. Do this only ONCE, hit it more than once will make Quickbooks attempt to start multiple times. Give the program time to launch.
If this doesn't work find the reboot.bat file (do a search for this if you can't find it in the quickbooks folder) - double click on it to run it. Once that is complete try again to restart Quickbooks.
If you are still having trouble you can try a a repair of quickbooks (2006 and higher). Go to the Control Panels, add remove programs, scroll down to quickbooks and click on Change remove button, choose the repair option.
If this doesn't work, you will need to do a clean install - (be sure to copy your quickbooks files to a remote disk or into another file (my documents would be a good place to put them if you have to put them on your hard drive) - If you get to that point ask about doing a clean install and I will be happy to walk you through it -
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Open QuickBooks. At the top of your screen to the right you should see two black arrows next to your ICON's that say things like reminders, search and feedback. Do you see the arrows? Click on them. This will take you to another screen to add or subtract your ICONs or shortcuts. Click "add" and then scroll the options until you see "Export to Excel" and choose it. Then hit "ok" and close the boxes until you are back on your desktop.
Have you tried repairing the program? Go to control panel, add/remove programs. Scroll down to Quickbooks, click on remove. It will give you the option to remove or repair. You might need to have your CD hand in case it prompts you for it.
I got this solution off the official site forums. This worked for me hope it does the same for you guys.
"Thanks for the post. Let me start by apologizing for this. We had sent
out a message concerning IE7 and QuickBooks. What is going on is a
dialog box is trying to load, but it is not loading completely.
Windows is waiting for a response from this dialog box, that can't be
seen. What we should be able to do to work around this for now is to
press Alt-F4 at the same time. This should force this window that has
not loaded correctly to close. Now we should be able to work in
QuickBooks without any trouble. If this does not work we may want to
hold the CTRL key down while double clicking on the QuickBooks Icon.
The first solution I have seen not work only once."