Question about HP Pavilion dv6000z Notebook

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No memory, running slow

Hi, I have a Packard Bell laptop, about 4 years old, windows xp, everything that is on it was when I bought it, curry's display model, so no discs with it, all was on when I got it, I have no memory, It runs slow, will not do anymore system restores, could I restore to factory settings?.

Thanks in advance

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  • jim lan
    jim lan Jan 29, 2009

    Hi, I have a backup disc, would that work?, if yes, how would I do it?.


  • jim lan
    jim lan Jan 30, 2009

    Hi, thanks for post, the disc is one I backed up the system myself, with a dvd, think it was with nero, about a year ago, I was wondering if I could use it to set my laptop back to that time.



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Hi, I am going to give you the best advice I can. Considering that you have no discs, apparently have done nothing to clean up your system and are not on a live chat, you should make several choices. Decide if you have any data on the computer you want to save if you do, then do you have a way to save it, like an external drive or a cd burner. If you don't have any data then you need to start removing programs or software that you don't need or use to free up your computers resources. Go to your control panel and find the add or remove programs icon, click on it and it will give you a list and tell you which programs are seldom or hardly ever used and remove them. You have to be careful not to remove things you might need. If you are afraid of this then you can free up system restores by deleteing the older ones and setting new ones before you remove somrthing you are not sure of. You can also increase virtual memory and if you haven't set up the computer to automatically do clean ups and disk defragging you need to do that or do it manually by clicking on programs, accessories, system tools. Do a file clean up first and then defrag. You might also consider looking on ebay for some inexpensive used xp system disks. You might also want to contact a local shop for a clean up estimate or pay for a live chat or phone help to have someone walk you through the gizillion things you need to do and most importantly be able to ask you what you have or see on the screen or even allow a remote hookup to let someone clean it up remotely. Good Luck!

Posted on Jan 29, 2009

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If you're out of hard drive space, it will slow down significantly.

The only way of properly restoring it to new, is to use the genuine disks that it would have come with, or buy a Windows CD to reformat and restore everything (this will erase EVERYTHING, so backup files you want to keep)

Posted on Jan 29, 2009

  • Steve Rand
    Steve Rand Jan 30, 2009

    What is this "backup disk" that you have?

    Does it look like a genuine and original "recovery CD" that may have come with the computer when new?

    If so, that's the ticket! Pop that in, restart, and the PC should boot from the CD. It will probably prompt you about destroying and losing all your data, and apon continuation, should restore your PC to factory defaults.

    This wipes all settings, colours, files... you name it. Whatever you back up onto another disk/USB Flash/CD is all you will retain.

  • Steve Rand
    Steve Rand Jan 30, 2009

    Well... the risk is this: if that backup disk you made isn't successful, you'll be stuck with no working laptop.

    Best to reinstall Windows from scratch, and even throw a bit of extra memory (RAM) at it.

    If this is impossible... i'd do something similar to what joboo suggests.

    1) Open "Add/Remove Programs". Uninstall anything you don't use anymore. Reboots inbetween may be required.

    2) Download, install and run a program called "CCleaner". (free from sites like and .

    3) Defragment the hard drive lastly.

    This is nowhere near as clean as wiping and reinstalling.


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SOURCE: i need to factory restore

you will need to contact packup well for a copy of their restore disks for your model

Regards Al "alstech"

Posted on May 26, 2009

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