Question about Canon imageCLASS D880 All-In-One Laser Printer

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Canon Imageclass D880 all-in-one

I went to use the printer and 1 piece of paper wound up on the wheel. I have tried numerous things to clear the paper jamb and I have been unsuccessful. How would I get the paper out of the machine? I have tried pulling the cartridge and the paper is not visable, I cannot see it to take it out. I have tried pulling out the paper tray and, again, the paper is not visable. It's wound up at the wheel were is suppose to feed out of the machine.

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  • 2 more comments 
  • mrsfoe87 Jan 19, 2008

    I have a paper jam but I have no clue where it is, I pulled out the cartridge, no paper was visible then I pulled out the paper tray-- again no paper is visible either, I have no clue where the jam is. HELP!!!!!

  • Anonymous Mar 07, 2008

    removed most of the jam but cannnot get to the rest that is lodged in the center of the rollers

  • Anonymous Mar 07, 2008

    removed part of a paer jam but cannot clear rest that is lodged in the center of the roler

  • tpappas Apr 21, 2008

    I had a paper jam. I unjammed the printer now the paper copies crooked and edge is torn. I wonder if it needs to be realigned, or there is still a piece of paper that is jammed and I cannot see it.



    thank you

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  • 58 Answers

The area you are describing is the fuser exit rollers. Most likely the upper and lower rollers are worn out and the paper jammed there. You will need a technician with the background on repairing this machine to fix it. This is a major repair.

Posted on Jul 29, 2007

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