Question about Whirlpool GS5SHAXN Side by Side Refrigerator

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Knocking noise when compressor chuts off

I have a whirlpool gold that is still under 5 yr warranty until Sept 09. The compressor has started knocking about 2 wk ago and is now louder and longer. I have surmised from online research it's probably a spring in there? will they replace the compressor under warranty for this even if it is still cooling fine?

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This is a problem that has been going on for close to 35 years. back in the day some genius decided to redisgn the compressers made by tecumsah. they made a rotary compressor in other words the compressor inside the housing turns 360 degrees rather than being pumped from a piston that went up and down.this rotary compresser spun around very fast and when it shut off the three springs that held the compresser would sort of bend a little. as time went on this weakening of the springs would cause the compresser to hit the housing, thus creating a knock or ping or whatever else you want to call it. so customers would call up factory service ans say their refrigerator was making noise. so a service tech like me would go out hear the sound and order a new compresser. after a while the replacement compressor may or may not make noise. after a few years tecumsah said that they would no longer credit the service companies for noisy compressor problems and that the noise was the nature of the beast. so depending on variables such as who you talk to when you request service and the tech who shows up at your house you will either get a new compresser or not. i hope that explains your problem to you it's hard to write all this down rather than standing in your kitchen and telling you in 45 seconds good luck. you can take this all the way to the president of whirlpool if you get no satisfaction

Posted on Jan 29, 2009

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