Question about Dell 924 All-in-One InkJet Printer

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Hi, Remote Fax Error being displayed

I get a remote fax error message when sending faxs.

Remote fax error

remote fax error when trying to fax documents i get a remote fax error when sending a fax

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I do not know if this is a real fix but I wento tools>fax setup>Dialing & Sending>Max Send Speed and lowered the speed. Mine was set on 33,600 bps.
I lowered it to 28,000 bps. and my faxes started going through.

Posted on Oct 01, 2012

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Set the DRPD in the settings to 9600 and then try send a fax ...

Posted on Jan 29, 2009

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SOURCE: Hi, Remote Fax Error being displayed

you talked about pressing options 15 times. where this key is located please?

Posted on Mar 13, 2008

Ajkill
  • 2035 Answers

SOURCE: Hi, Remote Fax Error being displayed

NOTE this option may vary to printer try USING OPTIONS TO SET CHANGES


To resolve the problem, try the steps below. After each step, try to send a fax again.

1. As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
* Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
2. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
3. Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
1. Press the Fax button, then press Options untill u see ADVANCED FAX mode.
2. Press Select.
3. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
4. Change the setting from Yes to No using the + (right arrow) button.
5. Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
4. Lower the fax transmission speed 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
1. Press the Fax button, then press Options untill u see ADVANCED FAX.
2. Press Select.
3. Press Options untill u see until MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.
5. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
1. Press the Fax button, then press untill u see to get to ADVANCED FAX.
2. Press Select.
3. Press untill u see ERROR CORRECTION appears on the LCD display.
4. Change the setting from On to Off using the + (right arrow) button.
5. Press Select.

Posted on Mar 15, 2008

PABLOCSA
  • 1124 Answers

SOURCE: Hi, Remote Fax Error being displayed

This page from Dell could be helping out to fix your problem:
http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=&k=946+all+in+one+printer&cat=sup&x=3&y=2

Posted on Sep 24, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

HOW DO I un-lock the scanner on a Brother MFC 7420?


Unfortunately, the MFC-7420 doesn't have a physical lock switch. You need to turn off the all-in-one and wait for the unit to clear its memory. If the error recurs after you press the power button again, wait 30 minutes and try again. (Note: you will lose any faxes that are in memory. See the User Guide page 11-5 to save this information.) You can find the manual on the Brother support page for the MFC-7420: https://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC7420 . Click on the Manuals & Documents tab. Then click on the Manuals on our Online Solution Center for the English version of the manual. The direct link to the User Guide is currently: http://download.brother.com/welcome/doc000387/ALLFB_UsaEngUsr_B.pdf .

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