Question about Xerox Phaser 8550DX Laser Printer

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37, 011.47;36762 then it says "service error" any suggestions?

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  • smalik Jan 31, 2009

    I changed the entire "Ink dispenser" and that resolved the issue. Thanks the the quick response!

  • smalik Jan 31, 2009

    I replaced the entire "ink dispenser" unit and it fixed the problem...thanks for the quick reply!


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That is a fault in the start up procedure of the printer. Xerox calls it of all things PEST. Most of the time, it is a failure of the electronics module.
That is both difficult and expensive to replace. I am estimating for a new one, in the $1000 range from Xerox. A third party may be able to fix it for less, but that module is almost the entire electronics of the machine.
Wish I had an easier answer for you.

Posted on Jan 31, 2009

  • Rick Kasper Feb 01, 2009

    Wow, that's an interesting fix for that code.
    Thanks for answering back, and sending that info.
    Thank you.


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