a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Several things could keep your iPod's battery from charging. The major causes are listed below in logical order. Check each one to see if it's what's keeping your battery from charging. Low-powered USB port iPods that connect to USB ports require a high-power USB port.
Keyboards and some USB hubs will not charge iPod. Connect iPod directly to the computer or to a USB AC power adapter. Click here for more information. Connect directly to computer If you connect iPod to something that connects to the computer (like a USB hub or FireWire drive), connect iPod directly to the USB or
FireWire port on the computer. FireWire port on a Windows PC The FireWire (IEEE 1394) ports on some Windows-compatible computers may not be powered, and consequently won't charge iPod when you plug it in. Check here to see if the FireWire port on your PC can charge iPod. Your computer goes to sleep Your computer can only charge iPod when it's turned on and not asleep. Make sure your computer is on and not set to go to sleep when you want to charge iPod. Tip:
Some Macintosh computers can charge iPod even though they're asleep. If your sleeping computer doesn't charge iPod, don't worry, just wake it and let iPod charge. hope this helps
it depends on what you are using to charge it with. if you are charging it on the computer make sure that the plug that goes into the computer is in the right location and the plug that goes into your ipod is not in backwards. if you are using a stero and it is not charging try to push the ipod in all the way and if that doesn't work then use something to push your iPod forward. or just see if your stero is working correctly. if not try a wall charger or a car charger. those usually ALWAYS work.
First, please check your connection (I'm sure you have already done this). Make sure that the cable is plugged in and working on both ends.
If that is fine, I would recommend taking it back and getting a new one. If you just recently purchased it, you should be able to return without a problem. It sounds like you might have a defective product and you don't want to get stuck with it after the return period.
Good news is that when you get the new one, if you use iTunes, it will automatically sync up and you wont have to manually load songs.
Hope this was helpful but if you still have questions, let me know.
Have a great day
Connect the ipod to your computer and let it sit for about fifteen minutes. Then it should show up in your computer and under itunes. Usually, if your ipod dies completely, when you try to charge it using a wall or car charger, it will do that, just flashing the apple logo and going back off. Leaving it plugged up to the computer will allow the battery to charge normally, just enough so that it can come on and sync with itunes. While it is plugged into the computer and charging, it should say something like, battery very low, wait few minutes, charging. It should work after letting it sit plugged up to the computer.