Question about Breville Kitchen Appliances - Others

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Overheating or not?

I bought one of these in Sainsburys on Monday - the outer casing gets so hot that it would burn anyone who touched it after boiling. Phoned you up and you said it shouldn't so I took it back and got another. However the second one gets just as hot - is this normal? I havn't had a metal kettle before (plastic) so havn't come across this problem before.

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  • carolynbiddl Jan 29, 2009

    I understand it gets hot but the outside is as hot as the water inside. It has a cream coating (the kettle), surely this should dissipate some of the heat somewhat? Just thought it bordering on the dangerous and wondered how it could pass the safety regulations thats all. Thanks for the speedy response by the way.

  • carolynbiddl Jan 29, 2009

    thanks for the reply. However reading your comments I wish I hadn't taken the first one back now as the blue light up bit looks as if it had an extra bulb in it in the middle than the one I have now. It was blue all over - the second one is blue at the top and bottom. Are there 3 bulbs in it or not? Thanks.

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If I remember correctly,The first post was that it was burning food,is that correct?

It is normal for the outside to be hot on metal units.

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Posted on Jan 29, 2009

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