Question about HP ScanJet 2400 Flatbed Scanner

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Hp Scanner 2400 HP Director will not open

I use my scanner for e-mailing scanned documents.

The HP Director icon is on my desk top and in the list of Programmes but it will not open.

I can access the scanner from Photo & Imaging but cannot e-mail from it - get "HP has encountered a problem and has to close".

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  • Anonymous Feb 07, 2009

    I use my scanner for e-mailing scanned documents.

    The HP Director icon is on my desk top and in the list of Programmes but it will not open.

    I can access the scanner from Photo & Imaging but cannot e-mail from it - get "HP has encountered a problem and has to close

  • tettoe Feb 15, 2009

    I need Hp scanjet 2400 Driver Solfware.

  • vpp8 Feb 27, 2009

    I use my scanner for e-mailing scanned documents.

    The HP Director icon is on my desk top and in the list of Programmes but it will not open.

    I can access the scanner from Photo & Imaging but cannot e-mail from it - get "HP has encountered a problem and has to close".

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First of all check wether the old software supports the service pack of your windows .....
or you can just download the latest director software from the hp original website and then install the software..........
trust me it worked for me ......

Posted on Mar 03, 2009

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How do I use the scanner?


if you have installed software for your pritner on computer, there must be an icon for hp director on desktop. open hp director window by double clicking on it. then you will get options for scan picture and scan document on this window. hit any one of them to start scan.

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If you have loaded the software for the printer/scanner.
Go to your HP director Icon and start this program.
you should see your Scanner / printer listed under Select device.

You can place a document/picture in the document feeder on top.
OR you can place the document / picture directly on the glass.
(Lift the hinged lid to reveal the scanner glass)
Don't worry the document feeder uses a different scan wand.
Now document / picture in place select the Scan document or Scan picture icon from the HP director. Depending on which type of document you have placed in / on the scanner.

Scanner should warm up then scan presenting you with a preview image. From here you can decide what and where to go.

You are not limited to just the HP director.
Other applications can use the twain source to activate your scanner software. This will transfer the scan to your application.
Irfanview is a prime example. Image viewer that will let you "Acquire" and image from you scanner. Be sure to select the twain source.

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HP Scanjet 3570c not scanning


Scanning Without HP Hardware

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HP director will not open


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click start
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Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

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2 Answers

Error in Scanning


Sorry to ask u ,how old it is,this kind of problem is found due to following reasons

1)driver software:uninstall n reinstall driver
2)scanner is dusty:clean the scanner from inside
3)inner scanner cable(black cable) defective:replace cable

but before all try this
1)go to my computer,u can see icon of scanjet 2400
2)right clk,clk get pictures.....,new window will open,
3)click preview n wait n see does it shows the preview?
4)if it shows preview then reinstall hp director,or try above mentioned steps,definately the problem will be solved,
thnx

Jan 24, 2008 | HP ScanJet 2400 Flatbed Scanner

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