Question about HP ScanJet 2400 Flatbed Scanner
I use my scanner for e-mailing scanned documents.
The HP Director icon is on my desk top and in the list of Programmes but it will not open.
I can access the scanner from Photo & Imaging but cannot e-mail from it - get "HP has encountered a problem and has to close".
First of all check wether the old software supports the service pack of your windows .....
or you can just download the latest director software from the hp original website and then install the software..........
trust me it worked for me ......
Posted on Mar 03, 2009
Scanjet 2400 support page link: Download and reinstall the software.
Posted on Feb 26, 2009
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Posted on Jan 02, 2017
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