Question about Samsung WF203ANW Front Load Washer
Our Samsung J845 Front-loding washing machine has stopped just prior to finishing the cycle with an error that shows 'SE' or '5E'. I know there was a list of possible errors and corrective actions in the User Manual, but I can't find it. Any clues would be great. A copy of the manual would be even greater!
I found the manual! The error is '5E' and, according to the manual, the fix is to clean the filter in the bottom front of the machine. But it took a bit more to fix my machine. Here is what I had to do...
First, use a coin to remove the cover on the bottom right hand corner of the front of the machine. Then you will find two cover or plugs, one big and one small. The small one is the 'emergency drain', the big one is the 'filter'.
Pull on the emergency drain plug and you will find that it is attached to a black rubber hose. Pull this out until it is fully extended, about 15cm. Then twist the plastic plug out of the end of the of the hose. Water should run out of the hose and (eventually) drain the bowl.
If no water comes out then the hose is either kinked or blocked. If the hose is fully extended then it is probably blocked. Twist and remove the big (filter) plug. A small barrel shaped filter is attached to the back of this plug. Lots of water will probably rush out if the drain hose is blocked. Make sure the filter is clean by washing it under running water.
Remove any debris that is in the cavity. When you look into the hole where the filter goes, there is a propellor right at the back, a small hole in the bottom and a larger hole on the left side. Make sure the is no debris in any of these places. Also make sure the propellor spins freely.
I had sand and small gravel filling the small hole in the bottom of my machine. It is nearly impossible to pick this out of the hole. However, this is the hole the goes to the black rubber emergency drain hose. Mine was completely blocked with sand, etc. I scraped what I could out of the top of the hole, but couldn't get much deeper than about 10mm. So I blew (very hard) into the black hose. It took some effort but eventually the sand and stuff burst up out of the hole.
To fully flush the hole and hose, I started the machine on rinse. The water starts to go into the bowl and after a few seconds water comes rushing down the hole in the left side of the filter cavity (and out all over the floor!) this also lets water go down the hole to the drain hose. I blew into the hose again a couple more times and the water bubbled up out of the hole and it flushed out the hose nicely.
The propellor was clear, but I can remember previously removing a hair pin from it, so make sure it is spinning freely and if not look for something stopping it.
Also check the hole on the left side. I found a curtain ring jammed up in there. It took sime getting out. I had to get a wire coat hanger and shape it into a hook that I could feed up the hole a little way. Then I was able to pull the curtain ring out. I could feel the ring with my finger, but couldn't get hold of it. When I got the wire hook on it, I had to pull hard to get it out, but it eventually came and (I don't think) I did any damage to the machine.
Once I had cleared everything out of the filter cavity, I made sure the water all flowed nicely. Then I put it back together and it has been working fine every day since.
I hope this helps others one day. I also have my manual again; if anyone else wants to check it out let me know.
Posted on Feb 05, 2009
Just did the above directions on my washer also.And to make things easier you can pull out the whole drainagehoses by removing 3 little phillips head screws and a couple of hose clamps.Then pull all hoses off individually and clean out all hoses and assembly a lot easier.
Posted on Jul 29, 2010
The problem with your machine, assuming you have already cleaned the filter area including around the plastic pump impellor is a worn or dirty motor. Small grains of sand can get in between the magnetic rotor and the housing preventing it from starting. If you can remove this and clean it, it may work for a few weeks ( as mine did ) but it would be better to replace the pump assembly. I got mine for $85-00 from Appliance Parts in Perth .
Posted on May 11, 2009
Thank you so much as this was so helpful. We didn't even know we had a filter that needed to be cleaned before reading this. We found a sick stuck in it! Thanks heaps
Posted on Dec 30, 2014
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Posted on Jan 02, 2017
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2. WATER DRAIN ERROR - Display shows 5E.
5E is displayed if the water level frequency detected is 25 KHz or less in the initial phase of the UNB -detecting cycle.
I would suggest a professional comes and takes a look if you don't want to be flooded :)
Mar 14, 2011 | Samsung Washing Machines
WATER DRAIN ERROR - Display shows 5E.
5E is displayed if the water level frequency detected is 25 KHz or less in the initial phase of the UNB -detecting cycle. The Water Drain error can be cleared by turning POWER SW OFF and back ON.
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