Question about Computers & Internet

1 Answer

External hard drive

Wehn I connect my external hard drive a box appers asking what do u wonat windows to do but when I click on open folder nothing happens. In my computer I can't find my drive. But when I try to remove it by using safely remove program it gives me message its safe to remove. can anyone provide me the solution?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,990 Answers

Ginko is the Best Expert for this one. He is right under me on the Front Page!

Posted on Jan 29, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Transferring files via external hard drive to new computer

You just need to connect the external hard drive to the new computer. Once it has connected and Windows recognizes the drive it should pop-up with the window asking what you would like to do (select the option to View Files). Also at this time open the folder on the new computer that you want to store the back-up files in. Make the external hard drive folder and the new computer folder sit side-by-side. Then while holding down the CTRL button on the keyboard click each file you want to move. When you are done selecting them - right click on any of the file selected and on the pop-up menu select "copy". Now go to the folder on the external drive and right click the mouse again and from the pop-up menu select "paste". This will just copy the file, that way you can keep the files on 2 different hard drives in case something happen to 1 of them.

Jul 22, 2013 | Memorex Ultra Traveldrive - 160GB USB Hard...

1 Answer

Can't use

Just plug it in to your computers usb port make sure its connected properly
An example on how to download and save to an External Hard Drive and copy and paste to an External Hard Drive Click start all programs accessories open windows explorer navigate to your data
Right click on the data select copy navigate back to the External Drive.

or right click on the data select paste or select the data hold the mouse cursor then drag the data to your usb drive then drop it in
or if you are downloading data from the internet.

Once it starts downloading windows will ask whether you want to run or save it
a browse option will open you can save it into your External Drive or a folder in my documents or another device or a usb device
if you need more help with this post a reply Hope this helps.

Dec 23, 2012 | SanDisk 16GB Ultra Backup USB 20 Flash...

1 Answer

Does not allow transfer of files or pictures

Plug the external hard drive into your laptop or desktop computer.

Most external hard drives do this through a cable connecting the hard drive to the USB outlet on a computer.

Plug your external hard drive into a wall outlet if it receives power from an AC adapter rather than your computer.

Click on the "My Computer" icon on your desktop, and open the external hard drive.

It will be located under the USB connecting drive, which is labeled with a letter ranging from "E:" to "K:".

Open the folder on your external hard drive where you would like to save the photographs.

usually in my documents my pictures or if you want to save them to a specific spot so as not get them mixed up.

Create a folder if one is not present right click in my documents select new folder and name it lets say my pics 1

Move this window to the bottom right corner of your screen to be used in future steps.

Open the folder on your home computer where the files are being stored that you wish to transfer to the external hard drive.

These may be on the desktop, in "My Documents" or elsewhere in your computer.

If you are unsure where they are located, you can always search for them by file name by going to "Start" then "Search."

Right-click on the photo file, and select "Cut."

Click on the window showing your hard drive files to bring it into use on the screen.

Right-click on the white space in the window where you would like to transfer the files, and select "Paste."

Your files have now been deleted from their original location and transferred to your external hard drive in the folder you selected

hope this helps

Sep 27, 2012 | SimpleTech Signature Mini 160GB External...

1 Answer

After cleaning the STOREJET 640GB by DoctorWeb, I can see only the separate files on it(which were out of folders).All folders are invisible on any PC.But when I connect it to TV I can see and open any...

Hello that means that your files properties are hidden in your PC. If your operating system is windows 7 you can change it by Clicking START, Control Panel and chose View by Category. Click appearance and personalization and click "show hidden files or folders", located under the "folder option" section. Choose the radio button that corresponds the "SHOW hidden Files, Folders and Drives" option. Uncheck the boxes that correspond to "Hidden protected operating system files". Then save the changes by clicking apply and OK.
If your operating system is Windows XP you change it by clicking My computer then double click the hard drive you want to open then click the view then chose show hidden files and folders.
Keep on touch best regards..

Aug 22, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

I have simply forgotten how to put stuff from my computer on to my external hard drive. I know it was pretty easy, but nothing cpomes up on my screen to go by. Thanks, Rochelle

The process is dependent upon whether you have an Apple Macintosh or Windows PC-branded computer. I will provide instructions for both.
Plug the hard drive into your computer. Then follow these steps.
1. Click the Windows logo button in the lower left corner of your screen to open the start menu. 2. If using Windows XP, click 'My Computer' on the right side of the menu that pops up. If using Windows Vista or Windows 7, click 'Computer'. 3. The window that opens will display all of the hard drives and other similar devices connected to your computer. Look for your external hard drive. Typically, the letter of the alphabet assigned to the drive will not be 'C:/' or 'D:/', but some other letter further down the line. 4. Double-click your external hard drive's name or icon. Another window will open. This is the contents of your external drive. 5. To copy files to the external hard drive, first locate the file you wish to copy wherever it might be on your computer. Then, click on the file you want to copy and while holding down the left mouse button, drag it into the window for your external hard drive. 6. The file is now copied. The same action can be taken if you also wish to copy whole folders.
Connect the hard drive to your computer, typically via a USB port.
1. The hard drive should show up as an orange icon on your desktop. Double-click this icon to access the contents of your hard drive. 2. To locate files, click on the smiling, rectangular face-shaped icon in the lower left corner. This is the Finder, and it allows you to find your files. 3. Once you've navigated to the file(s) you desire, (these are generally located in the folder along the left side of the window labeled with your name) click on the file names and drag them to the external hard drive icon, which is also located in the left sidebar of the finder window.
This will copy the files to the hard drive.
Hope this helps. If you would like more assistance, feel free to reply to this solution.
Thank you for using FixYa!

Mar 18, 2011 | Computers & Internet

1 Answer

Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:

  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

Mar 18, 2011 | Western Digital My Book Essential 500GB...

1 Answer

Not aaper in my computer but apper in device manager. . . .

Try to show hidden files from your OS control panel by the following precedure
1. Press windows + R keys
2. In run window write "control".
3. Click on Folder Options
4. Click on View tap.
5. Select "Show hidden files, folders and devices"
6. Uncheck all Hide options listed
7. Click apply and OK.
8. Connect your 250gb usb drive
9. Go to file explorer.

I hope this will solve your problem.
Thank and good luck

Aug 04, 2017 | Toshiba MK2004GAL 20 GB Hard Drive

2 Answers

Xbox 360 Not Playing Music Through External Hard Drive

In windows media player 11, click on the small down arrow below library and select media sharing. Check the box for share my media then turn on you console. I dialog box will pop up asking you to approve file sharing. You can then customize your options for that device. If the dialog box dose not pop up you have a firewall problem. For the Iomega Media Drive, you have to use the software that came with it. Open the program click on configure, select the folders icon, and look next to your media folders and make sure DLNA is on otherwise your console cannot access those folders.

Feb 22, 2009 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides