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Printer fails to print - error code -50

HP Deskjet 1220C connected directly by USB cable to iMac running OS X 10.5.6 fails to print from Mac programs (mail, pages) and gives error code -50 and drop down states printer busy when I try a test. When opening the Printer box in Mac it states 'Printer reday idle' and when I press 'Print' it states 'connecting' etc, etc, and then says 'fatal error' and returns to 'Printer Ready'. The Mac also has VMWare Fusion with MS XP and the printer works fine on MS Word etc. This is the only printer connected to the iMac

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  • john_e_wiles Feb 05, 2009

    It's OK! Apparently when running both Fusion (XP) and Mac Fusion will take priority. Therefore the Mac programs will show 'Printer busy' even when the printer is in fact ready. The solution is simply to click on 'Disconnect printer' at the bottom right hand corner of the fusion screen whenever you need to use the printer with a Mac program. Thanks to those who offered possible solutions.
    John 

  • M Norwood May 11, 2010

    Have you tried updating the Printer Drivers for the Mac side of things?

  • Anonymous Mar 28, 2014

    Error code 1712 Finder won't open - mac os 10.9.2

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From System Preferences / Printers, delete the printer completely.
If you have the driver installer for the driver you are using, re-launch it and choose the "uninstall" option. If not, you will have to rip out a lot of code by hand -- you will have to search HP's website for the page on how to manually remove traces of old Mac HP drivers.
Download the latest driver for your printer from the HP website. Install if carefully.
After rebooting, go to System Preferences / Printers and re-define the printer. Make sure you use the HP driver, not any of the generic drivers.
This ought to clear the problem.

Posted on Sep 19, 2009

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