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However, you need to turn off the ECM and set the speed to the lowest. That should work.
However, I would still suggest to contact HP to verify this. Because, HP Officejet 5610 will only work (to send or receive fax) if you're using the older version of the Magic Jack. DO NOT use the software version that was release last Jan 2010.
You can recive fax .
start>steeting>printers and Fax> Setup Fax.You need windows XP CD for this Fax installation.IF manufacturer given software u r not need to install again.Just review the fax configuration by rigt click on fax icon then go to properties.
IF it helps pls RATE ME
You can try resetting the printer.
Step 1. Unplug the power cord at the back of the printer while the printer is still on
Step 2. Press and hold the # and 6 button on the printer while the power cord is disconnected. And keep holdig the two buttons until you plug in the power back again.
Note : do not release the # and 6 when you plug the power cord back in. keep holding the two buttons until the printer would turn on then turn off or the printer would say anything about "reset"
Step 3. Try sending a fax after the successful reset of the printer