Question about HP ProLiant DL320 G4 Server

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Smart start utility doesn't detect controller disk

I am trying to deploy the operating system using the option deploy server, but it shows message that system has not got to right controller disk. It shows 0 MB size for that, and also controller is detected unknown. My server has got two sata drives, but on smartstart utility it doesn't detect any of them. I have used all the option to fix it, but doesn't work. Any help will be appreciated.

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Lets have a few more details and see if we can get it solved. Is this a new server that has never been used? If used, was it used before by you successfully and you are just now having the problem on reloading? What version of SmartStart are you running? What type of drive controller is in the server? How are the drives connected to the system? By the on board controller or via controller card? Also, check the BIOS settings to see if the system is setup to boot from the controller you have in the system and there are no interupt conflicts. Kenneth

Posted on Jul 27, 2007

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Posted on Jan 02, 2017

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Other times, you will need to clear the ESM log to remove the error message. For instance, error code SEL FULLindicates that you will need to clear the ESM log. (You will lose the server's event history.) There are different ways to clear the ESM log.

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  1. Start IT Assistant.
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Find your Dell PowerEdge server model in the chart below for other ways to clear the ESM log:

PowerEdge server model How to clear the ESM log 2300, 2400, 2450, 2500, 2500SC, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450
Use the Log2Txt.exe utility to clear the ESM log:
  1. Start your server to the Log2Txt utility.
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1650, 1850, 1800, 2600, 2650, 2800, 4600, 6600, 6650, 7150, 6800, 6850, R900
Use the DRAC or ERA to clear the ESM log:
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Use the program BMCCFG.exe to clear the ESM logs:
  1. Download and extract the Dell OpenManage Deployment Toolkit here.
  2. Go to x:\Dell\Toolkit\Tools, where x is your primary hard disk drive.
  3. Copy the file BMCCFG.exe to a bootable floppy disk.
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Use the BMC/BIOS to clear the ESM log:
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=8590&doclang=EN

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