Question about HP DeskJet 5550 InkJet Printer

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I don't know what the problem is

I printed out map directions two days ago and then yesterday i tried to print out a yard sale flyer and it would not work. the orange light at the top where the X is keeps blinking. I uninstalled the software and then installed it again and it would not print the sample page either. I reset it and the computer. I checked my connections and did everything the computer troubleshooting told me to do. I put in fresh ink and there is not problem with paper. I don't think that I need to pay geeks two dollars a minute to fix this. Please help

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This light signifies there is a paper jam. If you are SURE there is no paper stuck, check the door sensor o the bottom right and spin the rubber wheels on the inside a bit! Hope this helps!

Posted on Jul 26, 2007


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Posted on Jan 02, 2017


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Stripes on the print in one colour would be the toner cartridge. Stripes in all colours would be a scratch on the drum.

Its not likely to be a software issue and certainly not the computer. It is common for technical support to fob the customer off with nonsense about it being software or computer problems that they don't support and give you the run around.

If the drum has been scratched, these days its generally cheaper to buy a new printer as the drum is usually more expensive.

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Go into your control pannel and open up "Printers". Right click on the printer you are using and select "Properties". In the box that comes up choose "advanced"
In the middle of the menu box there should be "Spool print documents so program finishes printing faster" below it is "Print directly to the printer"
Change the option to Print directly and then press Apply at the bottom, this will get rid of the "Serial Job Number" that comes up before printing. :o)

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Usually if you see the page in the Publisher window is already landscape, it will go landscape in the Printpreview and also in the print out. I just try to imagine what is your problem.
If I am not mistaken, this is what you did:
You have two "small" pages (maybe A5??) and you want to print it in one page of A4. Of course the A4 should be landscape.
Publisher does not have the facility to set 2 pages A5 in one A4 like in Microsoft Word.
The easiest way is just create a new page with A4, then copy the 2 pages (or you called it flyers) and paste it in that A4 landscape page.
Publisher can do print 2 pages A5 in one sheet A4 but the arrangement is as booklet. You can see the choices in File --> Page Setup --> tab "Layout" --> scroll the Publication type.
I do print 2 pages A5 in one sheet with many variations using addition software named "Clickbook".
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Hi springfield, From what you describe I don?t think it has anything to do with your printer drivers. I would try the following: -Run a couple of nozzle cleaning jobs. -If no change I would suspect a defective cartridge and would try a brand new HP cartridge. If these don?t work I?ll need some more details such as do you refill cartridges, buy remanufactured cartridges or use new HP. Also is this still under manufacturer?s warranty? I don?t want to suggest anything that would void it. Let us know what happens and please don?t forget to rate the posting.

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