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My laptop has been broken for 1 year, and I got it back fixed today but I cant remember the user password. I tried to go to setup and safemode but when I do it always shuts down.

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  • Kathleen Bota
    Kathleen Bota May 11, 2010

    can you get into safemode at all? as the admin?

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The default user is administrator or your name

Posted on Jan 29, 2009

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1 Answer

I do not remember my user name or password and have tried lots of things to fix


if you can login to safemode, you can delete password through user account in control panel

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Im trying to restore factory settings. I cant seem to get the "press 0" trick to work. I cant even get the F2 or F12 to work. It just goes straight to the password screen. Of which I dont...


Resetting password user name & password: b> *Start your computer
*Keep pressing "F8" as the computer starts.
*This will enter the computer in Safe Mode.
*(When the window "Advanced Boot Options" opens, choose "SafeMode" with arrow key and confirmby pressing the Enter key, then computer enters Safe Mode.
*Once you are in the Safe mode Click "Administrator" on the Windowslogin screen.
*Take note that you have set the Administrator password before, you need toinput the changed password instead of leaving "Password" field blank.
*Then click Start > Control Panel > User Accounts > Select the accountthat is locked and change the password.
**Restart computer and login into the account you just created using your newpassword.

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I have a Dell latitude e4310 laptop my 10 year old has somehow changed the password and locked my computer. Can you please help


If you haven't set a password for the Administrator account you could try to log in as an Administrator then change your password back. First you need to change how users log on.

1. Click Start
2. Click Settings
3. Click Control Panel
4. Click User Accounts
5. Click Change the way users log on or off
6. Deselect Use the Welcome screen
7. Click Apply options

Exit Control Panel. Then Restart computer, hold F8 when rebooting and choose SafeMode when prompted.

When Log on Prompt appears type in Administrator as user and leave password blank ( this is the Windows default password)

This will let you boot into Windows where you can go back to Control Panel, User Accounts and change your account password.

Then just reboot normally and enter new password.

Hope this helps. Thanks for using FixYa.

Sep 17, 2011 | Computers & Internet

1 Answer

I have acer laptop. wanted to set user password but i went to system setup and the computer locked, requiring primary master Hitachi HTS545025B9ALock please help!


did you set the hdd to be locked?or does it have a password?try to open bios settings>reboot.hit del>then restore to default settings... if this does'nt work;try to do the restoration system..just follow this steps;
1.Before system run hit f8 then click safemode, or read the manual of your machine of what key to hit entering for options.on my machine i usually hit f8 then click safemode 2.your windows start in safemode,then click start>all programs>accesories>system tools>then system restore... 3.Click restore my computer to an earlier time.then click next,select date to when your machine works normally or never unlocked,click next>then click next. 4.The system reboot;pls wait till the process finish..click ok and your done....
hope this help yopur problems...gudluck

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1 Answer

Getting past password when turning on


No, actually would be quite easier if you booted the laptop in safemode. once in safemode, you will see a user name that ordinarily is not there. This user name is called "Admin" or "Administrator".

Click on Admin and go to control panel, user accounts, click on the one your daughter messed with, and select delete password. From there, you can leave it deleted or create new one yourself.

to boot to safemode, follow these steps:
1) restart laptop
2) repeatedly press F8 and windows utility screen will appear. From here, select safemode
**Don't be alarmed by the bunch of jibberish you will notice on screen as system boots up to safemode.
Once your mission has been accomplished, simply reboot once more and system will automatically boot normally.

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Forgotten User Password


Try to get your hands on a windows installation disc, or even the recovery disc that came with the computer. If you get the windows installation disc, you can reinstall windows onto it. That is basically what you can do.

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Forgoten user password adnd broken laptop


ok, ayel, if you are running windows XP try this...

Boot into Windows normally then press the Ctrl-Alt-Del keys sequence together twice, and you will be shown a Log On to Windows menu with options to enter a User Name and Password.

In the User Name text box, type Administrator and leave the Password field blank. Then press Enter or click on OK. If there is no password protecting the Administrator account, or a blank password is set, then you will be able to access the Windows with full administrative privileges as Administrator....

once you're in, go to the control panel, users, and change the password for your profile! ;-)

even if this all works, i still think you should contact the repair shop and ask them why you aren't able to boot into safe mode.

hope this works for you!
bru

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hmm... what password? supervisor password or user password?

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restart your computer then press F8 in when restarting F8 is for safemode.

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Assuming this is after the computer boots

-Boot into safemode by pressing F8 before the Windows loading thing comes up.
-Login as Administrator
-Go into Control Panel-> Users
-Change the password of her account to <blank>
-Save and reboot


Assuming this is before the computer boots and the BIOS is not password protected
-Go into the bios and remove the startup password.

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