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make sure that your mic input is not muted. look under control panel/sound and audio devices, then under your microphone, select "volume" and make sure the input is selected (with a chack mark in the box under the mic volume control) and not muted.
THIS MAYBE IN A FEW PLACES CHECK THE FOLLOWING FOLDERS IN THE CONTROL PANEL.
NETWORKING AND SHARING
PROBLEMS AND REPORTS
OFF CHANCE IT CAN BE SECURITY AND WINDOWS ANTIVIRUS PROGRAM NOT ALLOWING YOU TO MAKE THAT CONNECTION
YOU MAY COM OVER A RED X
THIS MEANS NO CONNECTION
YOU MAY FIND RED,YELLOW EVEN ORANGE CHECK MARK THIS STATES THERE IS A CONFLICK WITH THE SOFTWARE OR HARDWARE OR BOTH, OUTDATED DRIVERS MAY CAUSE YOU PROBLEMS, OUT OF DATE UPGRADES ARE NOT COMPATIBLE WITH NEW DRIVERS OR OPERATIONAL SYSTEM SOFTWARE. THE LIST MAY GO ON FOR A LONG TIME, JUST TAKE YOU TIME AND GET NEW UPDATED FOR ALL YOUR HARDWARE AND SOFTWARE UPDATES TO DAY AND EVERYTHING WILL WORK OUT FINE YOU'LL
To install audio / modem drivers, first download and install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (sp32646): ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe And then install Audio driver: http://www.2shared.com/file/2944663/2a44c4df/sound.html NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site. Download Sound.zip file from 'Save file to your PC: click here' at right bottom of the website. Extract the downloaded zip file to a folder on hard drive. Installing this driver may result in an error. But continue with the following steps to get the audio driver installed correctly. 1. Click on Start and select Run. Now type devmgmt.msc and press enter. 2. Right click on "Audio device on High Definition Audio Bus" and click Update driver. 3. Select "Install from a list or specific location" 4. Click Next. Then select "Don't search, I will choose the driver to install" 5. Click Next and then select "Sound, video and game controller" from the list. 6. Click Next and then click Have Disk. 7. Click Browse, Choose the location where you have saved the extracted folder. 8. Open the folder and choose the .inf file listed. 9. Ignore any errors you receive and proceed with the installation. Conexant CX20548 Modem Driver for Microsoft Windows XP (sp36089.exe) (UAA Driver needed) ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe Download and install Conexant modem driver (sp36089). This will give error message and also will create a folder C:\swsetup\sp36089 which contains extracted driver files. The same method which is used for installing audio driver needs to be followed for modem.