Question about Tomtom One XL GPS Receiver

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My GPS's battery dies even when its full.

When im done using my GPS (TOMTOM) i turn it off. but the problem is that when i turn it off it has a full battery. but the next time i want to use it it's battery is dead. Can anybody help me with this please or atleast explain why this is happening? Am i shutting it off improperly?

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Can you take it in and have them check the battery

Posted on Jan 31, 2009

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My tom tom sat nav wont turn on even when plugged in charger whats the problem?


hi try a soft reset, first make sure your battery is full. if you use a sd card, remove it. push reset button on bottomside of your tomtom, its in the middle next to "reset" push it with a small pin, paperclip or something, for at least 15 seconds. after that push on/off button for minimum 5 seconds. if used push back sd card. good luck

Feb 19, 2010 | Tomtom GO 700 GPS Receiver

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TomTom XL 330 not coming on?


If you TomTom is not coming on after a long sleep.. I.E. more then a few days with no use, try this......

(1) Plug the unit into either a PC or your Car
(2) Wait for about 2-5 minutes to get some charge into the unit
(3) Press and hold the power button for about 15-20 seconds until you see the start-up screen

Why did it die? I have found and many other have found the battery does not live long without a power supply to charge it, it would seem to me even thou it is powered off, the TomTom is still sucking away at the battery and it would seem there is nothing that can be done about it.

on Sep 16, 2009 | Tomtom XL 330 Car GPS Receiver

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Tomtom one just went off while using and will not turn on again


go to tomtom.com, go to support, search for reset, select your device do as told. includes fotos of resetbutton and good discription. first make sure battery is full. goodluck.

Nov 28, 2009 | Tomtom ONE 3rd Edition GPS

2 Answers

Last week I updated my TomTom One with the latest maps, etc. Since then whenever I use my TomTom it keeps displaying a "Shutting down in 10 seconds" screen, with follow up screens, and then it shuts down....


Make sure you have "never turn off screen" checked, To do this tap "change prferences" tap the forward arrow until you see "battery saving preferences". Tap "battery saving preferences" then tap "never turn screen off". Tap "done" and make sure that "switch off when external power is lost" is not checked. Tap "done". If you do not see this option go back into "change preferences" tap the forward arrow until you see "show menu options" it should read "show fewer munu options"

Sep 26, 2009 | Tomtom One XL GPS Receiver

1 Answer

I have not used my tomtom for a few months , an when attempting to use it today , it was dead . nothing at all help tomtom xl roseden@telus.net


connect it to a power supply and leave it for a few hours A battery that is totally depleted will take some time to recover and not show that it is even being charged as power is too low to light the LED.

It will require a full charge of about 10 hours to get it fully back into service. But the LED will ( or should turn on) after about 1-2 hrs depending on the condition of the battery. If after the charge the battery does not hold a charge lasting on average about 2 hrs , then change the battery.

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Sep 25, 2009 | Tomtom One XL GPS Receiver

1 Answer

Cant turn tom tom on


How long have you had this GPS? Also, is the power cord damaged at all? Even normal use can damage the ends on these cords sometimes. I would inspect it to see if it's damaged.

Jul 16, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tomtom ONE will not turn on


it may wel get power light on but if the battery has collapsed then it will take forever to accrue a minor amount of charge. USE the AC adaptor to charge it and see if whilst it is connected ( after hour) that you can turn it on and get a display.
You could also get a new battery for it if it does respond. failure could indicate that battery acid has leaked and done damage, even Lion batteries break down

Jun 23, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

After charging my tomtom when I turn it on there is a big X


Same problem. TomTom battery dies quickly even when not in use.
Don't take it on a walking trip.

Mar 27, 2009 | Tomtom One XL GPS Receiver

1 Answer

Lack of Battery


First make sure it is your battery. Check to see if when you are charging your device and wiggle the USB cable a little if the green charge light starts blinking. If it starts blinking on and off you have a loose USB connector. This is an easy fix if you have some soldering skills. Your device should not turn off when it is hooked up to power even if you have a dead battery.

Jan 29, 2009 | Tomtom ONE GPS Receiver

1 Answer

Turning on


You may need to keep it plugged in and charged for a few hours before you turn it on again. I ran into a similar issue where there was no juice left in the battery, but after doing a full charge, it worked fine.

Jan 14, 2009 | Tomtom XL 330 Car GPS Receiver

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