Question about Canon PIXMA MP780 All-In-One InkJet Printer

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MP780 fax ADF issue

Hi there, hoping you can help?
I've had really no problems with this machine. So the other day I go to send a fax from the top and I could tell it wasn't right. Normally it feeds right in and you hear a little click/beep. well now the roller is down and kinda stops the paper before if reaches the sensor part.

I can do everything but send a fax. It receives no problem but when I try to send one. It will take the paper, I dial the number, it takes the paper through but does not dial the number, then says CHECK DOCUMENT.
So I hit ok and that send the paper all the way through.

I don't get it? I see the Alarm flash for a second but no errors or anything?
I just unpluged it for a while still nada?

Any ideas?
Thanks
Alan

Posted by on

  • Alan Z Jan 29, 2009

    Yes, there is a tone if I plug the cable right into the phone.

    When I turn the printer on, I see the Alarm flashes for a bit then read DOCUMENT READY? there is nothing pending so I'm confused. Everything else seems to work fine, print, scan, copies?

    But I know something is up, When I feed from the top ADF the rollor is stopping to paper from hitting the plastic tabs that make that click noise. It still will take the paper just does not do anything.

    I have to hit ok to get the paper out.

    Thanks

  • jamezg Feb 27, 2009

    Sounds like a similar problem that i'm having with an MP780 copying, scanning and faxing. I put the paper in and the beep goes off recognizing the paper but when trying to copy/fax/scan the rollers kick off but the paper isn't being pulled through. I have to open the ADF lid and push the roller down. As soon as the paper feeds through the roller arm moves back up and doesn't go back down. It seems like a sensor problem. No manual to refer to but I'm looking for one.

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Have you check when you dial the no. its working?? Is it any dialtone problem in fax..
Check the phone line connect to the printer fax connector properly and having pulse.

Posted on Jan 29, 2009

  • Puneet Jain
    Puneet Jain Feb 03, 2009

    It require service, please contact to the nearby Repair Shop for its service or call the Cannon Support.

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Everytime I copy from the adf top feeder, I get a black line running down the copy. I've cleaned, reset, etc., and I sitll get the black line every time. Help!!!???



CClean The MX882 ADF (Automatic Document Feeder)

Be sure to turn off the power and unplug the power cord before cleaning the machine.


  • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.



  • The machine cannot send or receive faxes when the power is turned off.



  • If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.


    Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.


  1. Open the Document Tray.


    t_ma_022.jpg



  2. Open the Document Feeder Cover.


    t_ma_033.jpg



  3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).


    t_ma_044.jpg



  4. After wiping, close the Document Feeder Cover by pushing it until it clicks into place.



  5. Close the Document Tray. speed printer service


    http://www.smoothprinterservice.com/

Dec 18, 2012 | Canon MX882 All-In-One InkJet Printer

1 Answer

Using a brother MFC-J415W printer, what are the steps in sending a fax?


How to fax :
1. Entering fax mode To enter fax mode press (Fax), and the key will glow green.
2. Sending a fax from the ADF (Automatic Document Feeder): Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
a. Make sure you are in Fax mode . b. Place your document face up in the ADF. c. Dial the fax number. d. Press Start.
The machine scans the pages into memory and then sends the document.
3. Sending a fax from the scanner glass : You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter or A4 size. Press Stop/Exit to cancel a fax in progress.
a. Make sure you are in Fax mode . b. Place your document face down on the scanner glass. c. Dial the fax number. d. Press Start.The machine starts scanning the first page.
For more detailed instructions, you can go directly to Section 4 - page 22 of the manual in Brother's site. Hope this helps.

Apr 14, 2011 | Office Equipment & Supplies

1 Answer

I wanna send a fax


Hi there,
Sending Faxes.
* Flow of Sending Faxes.
The operation flow of sending faxes is as follows.
Step 1:
Load the original to send on the Platen Glass or the ADF.
Step 2 :
Adjust the fax quality and scan contrast.
Step 3 :
Dial the receipent' s number.
Step 4 :
Send Faxes
- Using the Platen Glass
1) Press the Color or Black button.
If you have two or more pages of the original, load the next page on the Platen Glass and press the Color or Black button
2) After scanning all the pages of the original, press the OK button to send the fax.
- Using ADF
1) Press the Color or Black button.
The fax is sent automatically.

* Before sending Faxes
- Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
** Adjusting the Scan Contrast
Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among the 3 contrast levels.
1) Press the FAX button, then press the FAX Quality button.
2) Press right or left arrow ot select the contrast.
Pressing the left arrow button decreases the contrast, and pressing the right arrow button increases the contrast.
3) Press the OK button.

** Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.
1) PRess the FAX button, then press the FAX Quality button two times.
2) Press the right and left arrow keys to select the resolution.
FAX RESOLUTION - STANDARD
Standard : Suitable for text-only documents.
FINE : Suitable for fine-print documents.
PHOTO : Suitable for photographs.
3) Press the OK button.

*Sending Faxes - There are 4 methods for sending functions
a) Memory sending
b) Manual sending
c) Dialing the coded speed dial
d) Redial

a) Memory sending
1) Prepare for faxing
a) Turn on the machine,
b) Load the original on the Platen Glass or the ADF.
Note : You cannot scan double-sided documents from the ADF.
c) Press the FAX bitton.
d) Adjust fax settings as necessary.
2) Start faxing.
a) Dial the receipient's number using the Numeric buttons or coded speed dialing.
b) Press the Color button for color sending, or the Black button for black and white sending. I
c) When the following message is displayed, lad the next page on the PLaten Glass.
Scan Next -> Start
Transmit-> OK
If only one document go to step f).
d) Press the same button as you pressed in step b).
e) Repeat step c) and d) to scan in all pages of the document.
f) Press the OK button.

Manual Sending
1) Connect a telephone to the machine.
2) Prepare for faxing.
a) Turn on the machine.
b) Load the original in the ADF,
c) Press the FAX button.
d) Adjust the fax settings as necessary.
3) Lift the handset of the telephone connected to the machine.
4) Dial the receipient's number on the telephone.
5) Talk through the handset to the recipient.
If you hear a high-pitched signal instead of the recipient's voice, go to step g),
6) Ask the recipient to set recipient's fax machine to receive faxes.
7) When you hear a high-pitched signal, press the Color button for sending color sending, or the Black button for black & white sending. Then hang up the handset.

Dialling The Coded Speed Dial
1) Prepare for faxing.
2) Press the Coded Dial button.
3) Press the Numeric buttons to enter the two-digit code (00-19) assigned to the number you want to dial.
4) Press the Color button for color sending, or the Black button for black & white sending.

Hope this helps. Please rate my response.
Thanks
Have a good day.





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1 Answer

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Normal 0 Sending Fax Using Calling Card:

Load document in the ADF
Press [FAX]
Adjust settings for your documents as necessary
Press [Hook] Alternatively, you can lift the handset if one is connected to the machine.
Dial your calling card information responding to all calling card prompts on the fax key pad. After dialing the recipient’s number using the numeric keys or speed dialing, wait for the high-pitched fax signal.
When you hear a highpitched signal, press [Black} for black & white sending.. Hang up the handset if you used it.

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"DOCUMENT JAM" refers to your original document that you are trying to send. Lift the top of the Automatic Document Feeder (ADF) and look for a tiny peice of torn paper. If not, look for a stuck sensor flag (might look like a small plastic finger). If still no go, clean the roller that feeds the original, it may be worn out and slick. Hope it helps Ed

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