Question about Averatec D1002UHCE-1 All-In-One Intel Desktop PC - Intel Core 2 Duo E4600 2.4GHz, 2GB, 320GB, DVDRW

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Wireless keyboard and mouse stopped working

Keyboard stopped working , two days later mouse quit. cant even log on to windows. what do i do?

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  • canution Jan 29, 2009

    tried that already but thanks

  • canution Jan 30, 2009

    already hooked up wired keyboard. i've decided to contact the company i bought it from because it is under warranty. thans so much for your help. if i have any more problems , ill be back! thanks again!

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According to the manual:
1. Press the connect button on the right side of the computer with a tip of a pencil or paperclip
for 1 to 2 seconds.
2. Press the connect button on the bottom of the wireless keyboard/mouse for 2 to 5 seconds.

I spend some time solving the problem until I figure out that I didn't hold long enough the reset buttons.

Posted on Apr 15, 2009

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I find this keyboard and mouse to be VERY picky about how far away they are and how they are oriented in respect to the pc itself. Mine are very close now but if yours is over a foot or so away that could be the problem. Try moving them closer to the pc/monitor and see what happens.

Posted on Mar 26, 2009

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Use a wired keyboard and mouse as a short term fix. If they do not work, you have a problem with your USB ports on the motherboard. Check the batteries in the wireless keyboard and mouse.

Posted on Jan 29, 2009

  • Curtis Richner Jan 30, 2009

    If you have access to a wired keyboard and mouse, have you tried them in different ports? Be sure to wait a few minutes when trying a new port for the device to load. Any chance the USB has been disabled in the BIOS?

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Simple dear first of replace the battery with new one and than press the connect button on sensor. or if u r not able to get out than change the polarity of the battery by changing there position.

Posted on Jan 29, 2009

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