Question about Kenmore 53642 / 53644 Side by Side Refrigerator

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Refrigerator and freezer not cooling/freeding

My Kenmore Model 51564103 refrigerator is 5 years old. It stopped cooling in freezer and refrigerator today. There is a clicking sound coming from the bottom front of the freezer section, near the floor. The coils are clean.

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  • Patrek Jan 29, 2009

    Didn't notice ice, but did use the hair dryer. No water came out. No change. Can still hear the clicking--sounds like a motor (?) is trying to turn on, but can't. Any other suggestions?

  • Patrek Jan 29, 2009

    Thanks so much!

  • Patrek Jan 29, 2009

    You absolutely did help me greatly. And so quickly! I really appreciate your suggestions. Keep on doin' it!

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  • 1,214 Answers

Possibly a defrost circuit problem -

1) Bad defrost thermostat
2) Bad defrost heater
3) Bad defrost timer
4) Failed evaporator fan motor.

Look for frost accumulated inside the louvers at the back panel, top and bottom. If you see it, remove food from freezer and put in ice chest. Take out shelves, get hair dryer and warm the backside of the freezer, directing air down the louvers. Then leave to sit for 4-6 hours with the freezer door open. Put towels in the bottom of the freezer to catch any melted ice.
After period of time, plug unit back in and power the unit back up. Once you know it's cooling, empty ice chests back into freezer.

If there is a problem in any of the above components, then it will show up in 3-4 weeks witht he same problem again.

Posted on Jan 29, 2009

  • Mark Egan Jan 29, 2009

    Oops. my bad (I thought unit was cooling, and not freezing.).

    The clicking is the compressor trying to start.

    Compressors have 5 year warranties (does not cover labor or consumables.). Call Sears, get them to come out. Or it's time to buy a new refrigerator.

    Could also be the start relay, but I doubt it. Even if the tech can get the compressor started, I wouldn't trust it.


  • Mark Egan Jan 29, 2009

    Thanks for rating me. By any chance, could you bump me up to a FixYa. I mean, this isn't one that I could fix due to the type of failure, but I did give you clear direction on how to get the actual work done.

    Hate to beg, but I'm trying to get my rating up, and every little bit helps!

    Again, thanks, and keep me posted on how this one works out.

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Hello cpuklutz
Welcome


You said, Kenmore; 21 cu ft; 10-years old; just stopped cooling; wondering if it even makes any financial sense to get estimate to repair, or is 10 years about it's trouble free length of service

Here is an article that you may find useful and interesting related to your situation.
Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.

Thank You, HUUUM

Please remember to enter a rating before you sign off!

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