Question about Philips E-Box FTR9965 DTV Receiver

3 Answers

No picture no sound

You can turn on tv and both lights are green. Top left corner of the tv says no signal. Sometimes the tv will shut itself off and the tv only, goes to red light. Unable to get picture and sound. I've ran a whole new cable line direct and still same problem. I've tested another tv and cable line works fine.??? Any suggestions? Philips TV model 42FD9954 and E Box model is FTR9965. Thank you for any help!!

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  • Dennis Leatherman Jul 31, 2007

    I have taken the monitor and the e-box to a repair shop. Found out so far the monitor is good. The problem seems to be the E-box.
    They are trying to find out what in the box has gone bad. No signal!!

  • Dennis Leatherman Aug 06, 2007

    As of 08/06/2007 the repair shop gave back the monitor and the e-box FTR9965. They tried calling all their sources and Philips and no one acknowledged the part FTR9965. Does anyone know who or were to call for a new box or someone that has a repair shop and or schematic/manual??

  • Dennis Leatherman Jan 05, 2008

    Unfortunatley no. Still unable to watch TV, since the problem is not with the monitor we can watch DVDs. Hoping we can figure it out - we'll let you know if we have any progress, will you do the same?

  • Anonymous Feb 10, 2008

    we have the same problem have you found out some thing

  • Dennis Leatherman Feb 19, 2008

    pdpmaster thanks for the solution...but... but I need it dummied down a bit. Not sure what the "cp" or "PiP" are? Thanks

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Dsjbk,
Loss of video feed from set-top box can be bad capacitor in video circuitry,including PIP circuits,if applicable.......not my field of
expertise,so don't know if I can help very much.....T.

Posted on Feb 20, 2008

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Check the cp on the PiP board,i think this is the problem.

Posted on Feb 18, 2008

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I have the same problem so it would be helpful to know if you've resolved this issue....

Posted on Jan 05, 2008

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