Question about SanDisk Sansa e250 MP3 Player

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Sansa not connecting to computer

When I plug my sansa e250 to my computer, on my sansa it says that it is connected and then a couple of seconds later it will say disconnected and the screen will go black.

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  • rpnotclue Apr 20, 2008

    I had the same problem as Riley, finally got that fixed, it was working fine until a few weeks ago and now whenever I plug it into my computer it will not connect at all. Can you please advise. I can't get it to recharge or even download music because it will not connect at all.

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  • 155 Answers

Try going to recovery mode and upgarade the firmware of the player. Recovery mode = enable hold switch press the record button and press the menu button until it shows welcome to recovery mode on the player.

Posted on Jul 26, 2007

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1 Answer

I connect my sansa e250 into my computer and the mp3 player says connected but i see no sansa hardrive and the computer doesnt respond .


Turn Sansa off. Unplug USB and make sure its clean. Plug back in as normal. If no hardrive comes up go to My Computer and look for it and troubleshoot if necessary.

Finally, repeat this action above accept when you turn MP3 off, hold button for 15 seconds - release and then turn back on.

Nov 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 wont charge when plugged into the computer.


Sounds like the internal battery needs to be replaced.

Hope this helps. Good Luck!

Aug 07, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa icon will not appear in source window


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Jun 22, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

SANSA E250 IS NOT RECOGNISED


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Jan 28, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Hi, how do I format my sansa?


you connect it to the computer then go to my computer

then find the sansa and right click then press format

Dec 07, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e250 Connecting Writing


is there a charger (cord plugged into the base) plugged in?

Jul 29, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Screen color messed up, won't connect correct


well can you come into recovery mode? hold(activated) push rec button and hold it while start your mp4 if it works get me information about it..

Feb 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 keeps connecting then unconnecting on computer USB


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Sep 16, 2006 | SanDisk Sansa e250 MP3 Player

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