Preview OK but scan button not available...importing from PS CS2
New to here, but have been with the computer age since the mid-70's writing Cobol, Fortran and Basic, but long forgotten and had my first "PC" in early 80's, a Kaypro with no hard drive and hanged with the BBS back then and have created digial art since you had to do it pixel by pixel and ascii art. Later art can be seen here,
My first scanner was a small hand-held B&W scanner, can't remember the co.? OK, have been around the block a time or two, and built over 500 PCs from scratch and refurbished at least 500 more with donated PC's with OPS from Win 98 to XP Pro for under-privileged kids.
So, I am not a newbie at 54 years old... BUT this 8920 has me puzzled right now. It has been amazing since purchased.
I haven't used it several months and now when I try to import into PS CS2, I get the preview option which works correctly and shows the image, but the scan "button" is not available?
I have uninstalled the the 8920 software/drivers and re-installed the latest drivers..including disconnecting the scanner, blah, blah as per the usual instructions. perhaps I am just getting old and tired, but just can't quite figure this one out. probably simple as most I find for other folks..."a plumbers pipes always leak"....
Any help greatly appreciated.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: Preview OK but scan button not available...importing...
Very verbose and you have lots of experience - just like me except I can give you 25 years- But to get on.
You did not say what operating system you are working.
Or the age of the Scanner
It is important.
Scanners made during the 95/8/ME era were set up for DOS commands from the computer.
Now we are in the NT age
The computer sends out NTFS commands and scanner cant figure it out.
Some scanners were dual system.
And you could fool around with the program compatibility facility.
But by and large old scanners should be buried.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check to see where it is writing to (which directory) and make sure the directory exists and you do not have duplicate filenames. Check the free space on the drive you are writing to. Run an error check on the drive. If it is a shared folder/directory then check your permissions.
There is no power button on mine. It gets its power from the high speed usb so it is always ready. Every time I boot up my mac I hear the scanner go thru a warm up scan. I have downloaded the twain plugin for photoshop and access it that way. The lamp will go on when you preview scan something.
This is a general solution for all IT products. ( I dont have PowerLook2100XL). Uninstall the scanner and disconnect. Start the computer and run scandisk/chkdisk and eliminate any errors in the OS. Restart the computer and load the scanner driver and scanning software. Normally this hsould work. Good Luck
Have you considered simply scanning from within Adobe Acrobat or similar software that produces .pdf and then use the email feature within Acrobat?
As I look over the HP User Manual, I can't see any method to set the default output. It simply says...
Use the E-MAIL button() to scan documents or pictures and insert them in an e-mail message as an attachment. You must have an Internet connection and a supported e-mail application.
1. Place the original face down on the scanner glass or face up in the ADF. If you are scanning two-sided originals from an ADF, slide the DUPLEX switch to two-sided mode.
2.Press the E-MAIL button().A message appears asking if the original is a document or a picture.
3.Select Document or Picture, and click OK.Note:A preview image will not appear when scanning from the ADF. To change this preview setting, see the HP Photo & Imaging software Help.
4. Select the final scan area (the area inside the dotted lines) in the preview image.
5. Make adjustments to the preview image if needed.
6. Click Accept.The final scan area is scanned and your e-mail application is opened. The scanned image is added as an attachment to the e-mail message.
7. The Save As dialog box appears. Type a file name and choose a file type, and click OK.
8. Complete the e-mail as usual.
What version of windows are you using? Which software are you using to do the scan, and what version? It sounds like either the version of scanning software is incompatible with the version of windows, The USB connection (Assuming it is connected via USB) is a older USB connect (1.0 or 1.1) and a update to the firmware is causing a fault in the final scan, or finally the scanner has gone defunk... time to get a new one.
On the CanoScan Toolbox program bar, select settings. Then hit the Browse button next to "Select Folder where Temporary Files are Saved" and go up one level to Canon from TB50. Then hit OK. This fixed the problem for me after Microsoft Updateinstalled updated Canon drivers. It looks like the geniuses at Canon are either having you write to a write-protect folder or one that only has system permissions and then giving you a disk-full error.