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Does it do anything at all? Like when you plug it into your computer? If it does nothing on your computer, try plugging it into another USB port on your computer, or try a USB port on another computer. If possible, try another Sync cable, again on mutiple computers/USB ports if necessary. If you have a walll charger try that as well.
What happened whe it stopped working? Was it dropped? Was it working fine, then you plugged it in one night and got up the next morning and it was dead? Was it abducted by aliens? The more info you can give the higher your chances of getting a useful response.
Are you plugging it infront or at the back USB port of the computer? Try turning it off first and then plug at the back usb port. Once plugged in, that would be the time you turn the MP3 player on. If the computer still does not detect the mp3 player as new usb device, then i guess the mp3 player must have been fried due to not being "safely removed" from the usb port. Make sure you are safely removing ALL usb devices when disconnecting them from the computer.
It sounds like either the USB cable itself is bad or the USB port is bad. Try the USB cable in all the other USB ports on the computer. If it still does not work, try a USB mouse and see if it works. If it does then there is a problem with the USB cable provided with the MP3 Player. If the mouse does not work, then there is a problem with the USB ports on your computer. My assumption is that it is a bad cable.
I'm not sure which Coby I have but my computer wouldn't read it when I plugged it into the USB port. What worked for me was to take out the battery, plug it into the USB port, add a couple of mp3 songs, unplug it and plug it back in. It was recognized with all the existing media on it and I could edit and delete. Hopefully you have room to add an mp3 or two. My solution last time it happened was to reformat and reload.
Get the firmware upgrade from the Samsung website: http://www.samsung.com/us/support/download/supportDown.do?group=audiovideo&type=mp3players&subtype=flashmemory&model_nm=YP-U3JQPY&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=03040200&disp_nm=YP-U3JQPY
But, it sounds like the USB interface on your computer is diverting all of the power to the USB port, and away from the mouse/keyboard slots - you may need to contact your pc manufacturer on that one.
When I (USB) plug in my RCA Opal M4002A mp3 player into my "Office PC" it works fine, but when I plug it into my "Studio PC" the "Opal" screen shows "USB connected" and so does the "PC" with the "Device Connected Sound" but then the "Mouse Pointer" changes to the "Hour Glass" you hear the "System Notification Sound" then the "Mouse Pointer" changes back to the default "Arrow Pointer" and this back and forth action loops endlessly until I unplug it. I've tried everything. Any ideas would be greatly appreciated. Thank You, Quaal *** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
ALSO I HAVE THE "RCA Opal M4002A" (2GB) mp3 player.
*** After much trial and error this FIXED my problem. ***
1 - First right mouse click on "My Computer".
2 - Left click on "Properties"- Left click on "Hardware"- Left click on "Device Manager".
3 - Now with one end of the USB cable plugged into your mp3 player, plug the other into your USB port. (Now when I did this a new "Portable Device" icon with an "MTP" Driver (sub icon) showed up in the "Devices List". (The "MTP" icon had an "!" on it, telling my it wasn't working properly. I then did this.
4 - Right click on "MTP" driver icon, then ...
5 - Left click on "Update Driver". (I was then given two choices. The top one was the faulty "Portable Device" driver which I had done everything I could to fix, but nothing worked. So I then did this ...
6 - Left click on the "Mass Storage" Driver (the second choice below it in the list), I then clicked "OK". The "Updating Driver" screen showed for a moment. The "Portable Device / MTP Driver(!)" icon vanished from the "Device Manager" devices list, But the looping STOPPED!!! My Opal was working beautifully and showing in my "Root Directory" as Drive j: and in "Device Manager" under "Disk Drives" as "Thomson Opal USB Device".
P.S. For some reason the file transfers are noticeably faster now. Good Luck, Quaal