Question about Lexmark X5150 All-In-One InkJet Printer

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Hardware error : 0502

Printer does not work / all i get is " hardware error 0502

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  • Master
  • 2,035 Answers

  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark X5150.
  3. Leave the power cable disconnected for 30 seconds.
  4. Reconnect the power cable and switch the printer on again.
  5. When the printer powers up, you will need to select the desired settings.

Posted on Jan 29, 2009

  • Anand Kumar
    Anand Kumar Jan 29, 2009

    Check the encoder strip



    1. Switch off the printer using the power button.

    2. Disconnect the power cable from the back of the printer.

    3. Leave the power cable disconnected for 30 seconds.

    4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.

    5. Take out both cartridges.

    6. Place an index finger on the encoder strip on either side of the cartridge carrier.




    7. On the back of the cartridge carrier, there
      is a small slot that the encoder strip fits into. Slightly push the
      encoder strip down and then back up to get it into the slot.

    8. Lightly press the strip first to the rear and then forward, if necessary.

    9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.

    10. Reconnect the power cable and switch the printer on again.

    11. Perform the hardware test, first without the cartridges and then
      with both cartridges. Click on the applicable article link below.

    12. Press the Option button 10 times until Cartridges appears on the LED display.


    13. Press the + button four times or until Self test appears on the LED Display.


    14. Press Select. The printer should print a sheet of paper with one black bar and one grey bar.


    15. If the printer fails to print, remove both cartridges and try
      the test again. It will feed the paper through and print a blank page.


    16. If the test works with no cartridges in the printer, run it again with one cartridge at a time installed.


  • Anand Kumar
    Anand Kumar Jan 29, 2009


    1. Make a standalone copy.

    2. If the copy is satisfactory, repeat the test once to confirm that the error is gone.


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1 Answer

What does "Hardware Error 0502" mean?


The shaft that the ink cartridges travel back and forth on get buildup on it. If you clean it, your problem should go away...


Your answer and fix is here:


http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Jan 21, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Receiving message Error 0502


hello

this should help

Lexmark printers with "Hardware Error 0502? Published on February 11, 2006 in hardware. 252 Comments Tags: 0502, error, fix, hardware, lexmark, printer. Good tip for the Lexmark All-in-one inkjet printer owners (mine is the X6170):
98393867_e286ea59ca_t.jpgAfter some months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.
The Lexmark support site will let you power off, remove the power cord for 30 seconds (!!), take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).
The real answer is given by a person called 'clem':
98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart's desire again

Nov 30, 2010 | Office Equipment & Supplies

1 Answer

Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

May 24, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error code 0502 hardware error on dell printer


i once fixed the hardware message by putting the tape back on the back of the cartridge...then fixed the perpetual paper jam message...

Feb 19, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

Getting hardware error 0502


Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
send you the link where you can figured out
http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Thank you for using FixYa!

Do have a nice day and please remember to rate this solution.

Best regards,

sourav

Jan 05, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printing error says: Hardware error 0502 (?)


he real answer is given by a person called ‘clem’: 98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart’s desire again.

Jul 12, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Apr 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

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