When I try to open Olympus Master 2 I get error message Olympus Master has stopped working. I uninstalled it, reinstalled it, upgraded it to 2.11 but the problem still exists. It supposed to be compatible with Vista. Any suggestions?
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Re: Olympus Master has stopped working
A call to Olympus tech support may be needed if this is still an issue for you. The phone number is 888-553-4448. Our technicians will be glad to assist you. Our hours here are 8am to 10pm eastern time.
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RUN THER CHKDSK UTILITY IN RUN.
DISK CLENUP , DEFRAGMENT YOUR HARD DRIVE.
ALSO REPAIR YOUR MASTER SOFTWARE.
REMOVE THE UNNECESSARY SOFT WARE FROM ADD REMOVE PROGRAMS.
LIKE .NET FRAME WORK AND ANY UNUSE AND UNKNOWN PROGRAM REMOVE IT
Tried pulling the XD media and reading it on the computer but my computer wanted to format the thing (never seen that with SD or Compact Flash, what gives?) so that was a no for the moment.
Finally, I went to the files that I had copied from the CD to my hard drive and double-clicked the OM2_Pack_Framework_2_0_4.cab file found in the OLYMPUS\OLYMPUS Master 2 directory. That contains a bunch of .cab files, that I extracted to another directory. In there, I found a application.cab, which I then extracted to yet another directory. In there, I found OLYMPUS Master.exe. That ran fine when I double clicked on it, but I still had the problem of not being able to read the XD directly, so I hooked the USB up to the camera with the XD back in the camera and was able to transfer the images in that manner.
try opening the photos with any other viewing software you have - paint, windows picture and fax viewer to name but 2. If you get the same results then the files are probably corrupt, and the probability is that your memory card could be causing the problem, try another card and see if pictures you take can be viewed.
Try uninstalling and reinstalling the camera and the olympus software, it just might help.
If this doesn't work please post again and we could give you some info on software for recovering corrupt and deleted files.
Hope this helps :)